Pradeep Ravi Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

• Primarily responsible for the configuration module of the Harmony platform adding fields, modules, templates, workflows and business logics.
• Responsible for the settings module updating of masters data, dropdown fields, user checklists, user access management and license generation.
• Understanding Business logics that required further implementation from the database and developer teams, raised necessary tickets internally.
• Requirements gathering and finalizing the requirements with the client to align their requirements with the capabilities of the Harmony platform.
• Entrusted with all documentation such as URS (User requirements specifications), FRS (functional requirement specifications) and validation.
• Creating the RTM (Requirements traceability matrix) to ensure user requirements and functional requirements are met.

Hyderabad, Telangana, India

>Worked on Peoplecart and Possibleworks Saas products both under the same entity.>Conducted thorough analysis of existing business processes and systems, identifying areas for improvement and recommending solutions that resulted in a increase in operational efficiency.>Developed comprehensive business requirement documents (BRDs), use cases, and user.

Accra Ghana

- Masterbatch inventory management, lead generation and customer relationship building. - My efforts have contributed to a Sales volume growth of 86% over 4 years. - Lead a sales revenue growth of 147% cumulatively over 4 years. - Boosted profitability of business unit with efficient business practices and by eliminating redundant/slow moving products..

Ottawa, Canada Area

- Performed data entry and transcribing tasks as instructed.- Worked extensively with word processing software such as Microsoft excel to extract data, code responses and perform verbatim checking/correction.- Performed collapsing of open ended survey responses by generating codes for repeated/similar ideas and further coordinating with my supervisor to.

Ottawa, Canada Area

- Utilized the Voxco open module to collapse and code open ended responses from surveys.- Performed data entry and transcribing tasks as instructed.- Worked extensively with Microsoft excel to extract data, code responses and perform verbatim checking/correction.- Performed collapsing of open ended survey responses by generating codes for repeated/similar.

Ottawa, Canada Area

- Conducted CATI based surveys on a variety of topics, abided by provided script to ensure accurate collection of information.- Collected customer feedback, helped to obtain valuable information on customer banking patterns and obtained valuable feedback on customer service. - Recorded respondent's answers to questions pertaining to problems they faced.

Bachelor'S Degree, Bsc. Integrated Sciences

Activities and Societies: Carleton Indian students Association.

Gce A (Advanced Levels), A Level Subjects - Mathematics,Physics And Chemistry

Activities and Societies: MUN (Model United Nations) GIS