Pradeep Singh Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

I help organizations accelerate their digital transformation by modernizing their applications. I work with developers, senior architects, directors of development, and CTOs, to understand their business objectives and define technical and business goals. I then help them prioritize workloads for modernization and create a roadmap for migrating their applications to the cloud. I also provide guidance and support throughout the modernization process, ensuring that customers have the resources and support they need to successfully transform their applications. This role requires a deep understanding of Google Cloud technologies and the ability to work effectively with cross-functional teams to drive change.

Dubai, United Arab Emirates

Helping customers to build innovative cloud solutions in large and highly strategic accounts, using Cisco’s Cloud Automation and Orchestration tools.Translating business requirements into technical use cases.Preparing and presenting design proposals to the business executive and technical personnel.Traveling to the different customer locations across EMEAR, for project requirement gathering and planning workshops.Implementing Cloud solution using Cisco and 3rd party products with potential extensions and customizations.Designing Software Integrations with API driven 3rd systems and customer’s OSS/BSS systems.Defining system architecture, database design, and integration points.Supervision of development team, necessary review, corrections, and guidelines.Working closely with relevant internal teams and customer to ensure timely delivery according to the plan.

Bangalore, India

Designing, Architecting, Implementing and Managing Cloud Engagements in both Enterprise and Service Provider Environments around IaaS, PaaS and SaaS.Helping Customers in translating their Technical and Business Requirements to Cloud Computing Business Strategy with the perspective of Security, Reliability, Compliance and Integration.Helping the Pre-Sales team in Road Shows, Seminars, Work Shops and Proof of Concept Activities. Successfully delivering Knowledge Transfer session, Bootcamps and Training for both Internal and External audience across the Globe. Designing and Delivering Multi-Tenant Cloud solutions with Cisco UCSD, CIAC (CPO, CPSC), CliQr CloudCenter and Cisco ACI.Working with Cross-Functional teams to make a successful XaaS Offering/Solution i.e., UC on UCS, BYOD Services, UCaaS (Self Service IP Phone Provision / De-provision / Feature - Enable / Disable etc) etc.Working closely with 3rd Parties and their products (to provide end to end Cloud Solution) such as - vmware (ESXi, vCenter, VSA, vShield, VCD, View, Chargeback)- Astel (Billing Solution)- Infoblox (IPAM, DNS, DHCP)- Firewalls (Cisco ASA, PaloAlto, CheckPoint)- F5 Load Balancer- EMC (Avamar, ATMOS)- Microsoft (Hyper-V)

Supported Avaya Customer’s Globally as SME (Subject Matter Expert) for following solutions/products -- Avaya VPN IP Phones and Juniper NetScreen Firewalls- Avaya VoWiFi and DECT Endpoints- Cajun and Extreme Networks Data Switches- Juniper Routers with Avaya Voice Modules- Software Corruption- Avaya Communication ManagerCustom Software Tool development for Support Team like Case Update Tool, Ticket Assignment Notification System, Software Corruption Portal, etc.Provided technical support, remote maintenance and troubleshooting of Avaya Voice and SIP equipment deployed at various customers’ location around the Globe as a Backbone Engineer.Worked with the Software Development team on various issues to fix software bugs found in Communication Manager.Assisted customers in configuring and troubleshooting various call center features using different proprietary Traces and Tools.Worked with Avaya’s BP (Business Partners) especially in North America, Europe & Middle East Africa, and Asia Pacific region to resolve the end customer issues.Ramped-up newly formed teams in India, Argentina, and China. Participated in hiring activities for the organization and delivered multiples Training and KT Sessions for new team members.

Worked for a major Telecom Service Provider with the network and security infrastructure planning, design, implementation, and support.

Worked on multiple projects under the scope of network and security infrastructure consulting, planning, design, implementation, and support.