18 years of extensive experience in the Information Technology arena with specializations in Information Security and Infrastructure Operations. Being the Alumni of Indian Air Force, managed critical IT operational infrastructure for 12 years. Self-motivated and focused with strong problem solving, analytical and managerial skills. Presently managing the Information Security operations for PTC Inc. SKILL SUMMARY• Information Security Management.• IT Infrastructure Operations. • SOC Management.• IT Service Management (ITSM) based on ITIL best practices.• Office 365 Migration. • Data Centre/ Infrastructure Migration.• IT Facilities Management- Managing IT infrastructure for high echelon conferences and military war games.• System & Network Administration.• End User Computing. • Management of Windows based Domain Controllers; Linux based Web Servers, Mail Servers and Firewalls.• Server and Storage. • Data Networking over Hybrid media viz, Optical Fiber, Radio Relays and Copper Cables.• Project Management of IT Infrastructure Development for various Govt., Semi-Govt. and Private Sectors.• Effective leadership and inter personal skills with a knack of motivating the team to achieve the set goals.• Expertise in mapping IT requirements, procurement and coordination in implementing processes in line with the pre-set guidelines in stipulated time frame.• Deftness in setting out quality standards by optimum utilization of available resources to facilitate an uncompromised customer experience.• Good communication, administration, documentation, presentation & mentoring skills with notable abilities in leading teams for executing and delivering seamless IT Services at highest standards for operational requirements.• Effective in building positive relationships within the team and with other teams within the company and externally so that the optimum level of performance is obtained to meet the strategic needs of the organization.