Pradeep Singh Rawat Email & Phone Number

Bengaluru, Ka, In

Bangalore

1. Program Landscape Owner and Service Owner for Landscape management, cloud operations for SaaS products (ByD/C4C) at DLM.2. Worked as Project lead for One Strike project for SaaS systems/applications migration from legacy platform to CC+1, AWS platform and manage stakeholder from multiple org units.3. Responsible to drive multiple projects which requires collaboration with ByD/C4C Program Management, Central Infrastructure Services Team and Customer Support teams.

Bengaluru Area, India

I am working as Service Lead on SAP Cloud Operation Projects in SAP Product Engineering board area at SAP Labs.• Ensure high availability and usability of systems in ByD and C4C development landscape.• Migrated 400+ ECC and S4HANA systems to Google Cloud Platform.• Setup systems and tenants using SPC procedures.• Worked on BASIS activities like system installation, configuration, administration, transport management, HANA DB installation and administration.• Responsible for planning and execution of SLES12 migration for ByD/C4C systems in Dev and VLAB Landscape, coordination with Program Management and Server Management team.• GMP related operations like online/offline snapshot, web dispatcher maintenance, HW consolidation for SLES12 migration.• Worked on BCP incidents to ensure all customer issues are resolved within defined SLA and to customer satisfaction.• Worked on SPC incidents to get activities completed from Server Management, Backup, Network team.• Responsible for SAP Security and authorization management using SAP IDM.• Worked on multi-tenancy productization and system quality check projects.• Setup Wily (system monitoring tool) and integration with SPC to have alert based monitoring of the systems.• Managing system operations via LAMA and SPC.

Bengaluru Area, India

I am currently in Fellowship as Customer Engagement Executive for SAP Customer Experience products.Customer engagement executive also known as CEE is the customer's voice in the SAP Customer Experience organization who understands customer goals and business objectives, provides best practices and facilitates CX enablement.CEE understands and qualifies customer requests, works closely with SAP CX services to ensure project success.CEE monitors value realization, adoption and conducts customer business reviews.CEE identifies opportunities for additional solution usage to drive adoption and business value.

Bengaluru Area, India

Responsible for Defining Service & Scope Give IDM Trainings and do Skill Building Estimation & Service Delivery ModelsEstablish delivery modelProvide Implementation/Support/Upgrade expertise for different Client Projects within IBM.

Ibm India Pvt. Ltd., Manyata Tech Park, Bangalore

Client: Eli LillyClient Description:Eli Lilly and Company is a global pharmaceutical company. Eli Lilly's global headquarters is located in Indianapolis, Indiana, in the United States. Responsibilities:Understanding Life Science industry and Client landscape.Understanding SAP IDM and GRC/CUP workflow for User Management for the client.Managing roles and authorization for all employees of the client using SAP IDM and GRC.HR-IDM Reconciliation to reconcile identity data.Deep dive to find root cause of various issues and resolve them to prevent repeated issues to occur again.Optimizing SAP NW IDM landscape.Solving trouble tickets raised for issues related to roles/authorizations and IDM adhering to SLA guidelines.Implementing special requests by the client via change request (CR) adhering to SLA guidelines.Training Documents on new functionalities in IDM 7.2 for the client.Worked on IDM 7.2 Upgrade Project.Completed IDM POC Project from scratch (planning, effort estimation, execution and signoff from client) and was greatly appreciated by Client and IBM Management.Completed IDM 7.2 SP10 Upgrade project successfully.Client: HeinekenClient Description:Established in 1864 by the Heineken family, HEINEKEN has a long and proud history and heritage as an independent global brewer.Heineken is continuing to increase its presence within emerging markets, which will contribute to its ongoing growth.Responsibilities:Understanding Client landscape and future strategy.Understanding SAP IDM and GRC workflow for User Management for the client.Managing roles and authorization for all employees of the client using SAP IDM and GRC.Mentor the offshore team about client new requirements.SME(Subject Matter Expert) for SAP NW IDM.Solving incidents raised for issues related to roles/authorizations and IDM adhering to SLA guidelines.Client: MedibankResponsibilities:Defining business roles concept in IDM.Development and configuration of workflows in IDM.

Sap Labs India Pvt. Ltd., Bangalore

Summary:SAP BASIS & SAP Security:Understanding SAP Cloud Development Architecture, Resolving all kind of system issues(User/Authorization Management, Transport Management, System Configuration etc.) reported by development teams adhering to SLA guidelines, Multi-tenant Productization of SAP Cloud products using SPC (Service Provider Cockpit), Setup/maintenance of SAP NW IDM in SAP ByD Landscape for User Management/Authorization management with SAP AS Java, Define Roles Management in User Management Process, Setup systems/clients by performing system configuration for SAP Cloud landscape and release to Development Organization, Automate test readiness checks using eCATT and generate daily reports for management, Addon installation using SAINT, Importing Support Package using SPAM, Monitoring and resolving System Performance issues, Setup and Schedule SAP Jobs and monitor and resolve Batch Jobs, Daily monitoring and reporting of system issues, Working with cross location teams, Monitoring activities like system status, analyzing system logs, system traces, ABAP dumps, SAP System Buffers and Database Buffers, workload analysis.SAP Netweaver Identity Management : IDM Installation, IDM Initial configuration, Importing and adapting Provisioning Framework for ABAP, Java, MDM, ADS, and HANA DB repository, developed various scripts using javascript to create jobs for Landscape Business roles to automate processes, Migrated systems from CUA to SAP IDM, Reporting for IDM, AS Java webdynpro for UI and monitoring, Managed approx. 250 ABAP systems, 10 HANA DBs and 1100 Clients/Tenants, Implemented self services (Role, Password Requests), notifications, approval workflow mechanism DL and Project based authorization, Role maintenance using automated processes, Initial load for repositories, Job monitoring via IDM Console, Delta functionality, Identity and Priviliege Reconciliation, Provisioning CUP requests. Virtual Directory server and JXplorer for HCM and IDM integration.

Sap Labs India Pvt. Ltd., Bangalore

SAP Testing in Financial Services, SAP Automation Testing.2 years and 2 months experience on Quality Management in Suite Test Center in SAP Labs on SAP solutions for Banking & Automotive industry which includes Functional & Regression testing, Test Case authoring & Test Plan Management. Sound knowledge on eCATT and manual testing.Domain knowledge of SAP Banking (Loans & Deposits Management) and SAP Automotive (SAP Dealer Business Management).Understanding functional specification document.Test Case designing and planning.Reviewing test cases/test scenarios.Performed functional, regression, integration testing.Automation of SAP Banking scenarios using eCATT. Defect reporting, defect impact analysis & customer bug retesting.Analyzing the test results and troubleshooting issues.Understanding customer requirement specification document.Coordinating with Architect/Developers in Germany to understand new requirements. Scripting using eCATT for creation of master data.Automation of Vehicle Sales and Service scenarios using eCATT.Test case execution, customer bug retesting and defect reporting. Test tools used are CSS, GTP, SAP eCATT tool, SoapUI.

Bachelor Of Engineering - Be, Electronics And Communication Engineering

B.E., Electronics And Communication

Ssc

Hsc