- SaaS enabled the flagship relationship-based pricing product, Xelerate [SunTec SaaS] leveraging AWS Cloud technology and various Industry leading tools.- Guided and collaborated various internal/external stakeholders to align with SunTec SaaS strategy and significantly contributed to RFPs, MSA, SOWs for SaaS prospects and help close the deals.- Led End-to-End SunTec SaaS Infra lifecycle for major banks across the Globe.- Directed the team on the implementation of best practices in… Show more - SaaS enabled the flagship relationship-based pricing product, Xelerate [SunTec SaaS] leveraging AWS Cloud technology and various Industry leading tools.- Guided and collaborated various internal/external stakeholders to align with SunTec SaaS strategy and significantly contributed to RFPs, MSA, SOWs for SaaS prospects and help close the deals.- Led End-to-End SunTec SaaS Infra lifecycle for major banks across the Globe.- Directed the team on the implementation of best practices in SaaS such as IaC, Automation first, High Availability, Resilient, Vulnerability mgmt., Cloud agnostic/native design, Security Posture, DR strategy, Cost optimizations etc.- Enabled the organization and set the governance mechanism to support SaaS initiatives.- Developed and owned SunTec SaaS process and procedures.- Provided strategic guidance on SunTec to achieve certifications on ISO-27001, GDPR and SOC2 compliances.- Co-designed the ecosystem for the life cycle of management of Subservice organizations/partners/vendors for SaaS managed services. Show less

Independent financial services and technology Senior consultant focused on helping business to leverage technology to transform and enable business growth. Expertise includes Standing up of integrated Captive IT organization, Enterprise IT Product development, Global delivery and operations in India across multiple locations, technology and functions, Site leadership, IT-Program management, Global IT Delivery, organizational and operational risk management.

Served as the Engagement Director - Consultant, in India for FLEETCOR USA (https://fleetcor.com), a leading global provider of fleet cards and Specialty payments to businesses. Role included Engagement and Relationship mgmt between FleetCor US and Europe with their partner in India, Supported Program management of IT products delivered from Chennai and Pune/Mumbai offices of Hexaware from where over 200+ Hexaware staff was assigned to work for FleetCor.

I was associated with TSYS, which got merged with Global payments in 2018 (https://www.globalpayments.com), from 1996 till 2017 in various Technology and Leadership capacities. TSYS processes nearly 600+ Million bank (Visa, Mastercard) cards a day, across 80+ countries. My contribution to TSYS International, in India, included:- Served in the TSYS Global Strategic Leadership team, in 2016-2017, to grow the global delivery footprint. Co-developed the strategy to implement… Show more I was associated with TSYS, which got merged with Global payments in 2018 (https://www.globalpayments.com), from 1996 till 2017 in various Technology and Leadership capacities. TSYS processes nearly 600+ Million bank (Visa, Mastercard) cards a day, across 80+ countries. My contribution to TSYS International, in India, included:- Served in the TSYS Global Strategic Leadership team, in 2016-2017, to grow the global delivery footprint. Co-developed the strategy to implement TSYS Vision to further expand and leverage India as a location, with 1000+ team members.- Built an integrated Captive IT organization, in 2008, to deliver Enterprise architecture, software development, BAU/Enhancements, Testing, Database development/support, Production Support solutions. Led the organization and managed the quality, cost and efficiency in the delivery of projects. - Effective in Interpersonal skills and communication skills. Proven track record on the ability to select, mentor, retain high achievers and build a cohesive leadership team.-Scaled up the operations across lines of business (TSYS International and TSYS North America) to cover 80% of TSYS distributed VAPs (Credit Care, Healthcare, TSYS Customer Insight, TSYS Configuration Manager, Centre Suite, TSYS Dispute Resolution, Mobile/ETL/ESB etc) and TS2/TS2 backend platforms from the TSYS India captive center.- Consistently met the Scorecards/benchmarks and CSAT ratings on delivery, workforce optimization, technology adoption, organizational and process transformations, cost etc. based on the priorities set by LoBs.- Extensive experience in Team & Performance Management, Cost center management, Succession planning, talent acquisition & retention, Agile Transformation & DevOps, Implementation of Test automation, Process & Quality Management, Business Continuity & Risk Management were operationalized towards Delivery Excellence, as the Delivery and Operations Leader for a 140+ member organization, since 2008. Show less

Initially worked for TSYS (US) from 1996-2001 as a contractor/consultant, later joined as FTE in 2001. Products at TSYS are built on technologies such as Mainframe, .Net, Java/J2EE, Oracle, DB2, IMS, CICS, VSAM, Z/OS, SQLServer, IIB, PEGA, Rational and supported by CI practices, UFT/QTP and Selenium. My key achievements include:- Demonstrated cross-functional expertise working across Business, Product Management, Information Technologies and platforms. Hands on experience in… Show more Initially worked for TSYS (US) from 1996-2001 as a contractor/consultant, later joined as FTE in 2001. Products at TSYS are built on technologies such as Mainframe, .Net, Java/J2EE, Oracle, DB2, IMS, CICS, VSAM, Z/OS, SQLServer, IIB, PEGA, Rational and supported by CI practices, UFT/QTP and Selenium. My key achievements include:- Demonstrated cross-functional expertise working across Business, Product Management, Information Technologies and platforms. Hands on experience in providing bank card solutions for TSYS clients, TS2 business consulting, product development, implementation and production support activities for TSYS products spanning across multiple technology platforms. - As a Solution Architect and Credit cards Industry specialist, I conceptualized, designed and deliberated effective business and data solutions along with delivery models and recommended options towards client’s digital & data transformational strategy. - Contributed significantly in transitioning the processing of complex and large bank card portfolios of banks (e.g.: RBS, Capital One, Bank of America, JP Morgan Chase, TD-Bank, BMO & Banco Popular with TSYS.- Architected, developed and implemented highly scalable Enterprise Payment Card processing applications, across Distributed and Mainframe based technologies (TS2 /TS1) , to cover Posting, Collections, Cards, Credit Bureau, Authorizations, Fraud etc. - Technical lead to develop and implement TS2 Commercial Credit Care Java/J2EE Web app for GE Europe Commercial, RBS, BOI and Lloyds TSB with zero impact. - Hands on knowledge in Information technology (Java/J2EE with Unix, IIB, Mainframe, Oracle, DB2, IMS, MQSeries). - Designed, developed, refactored and implemented TS2 Enterprise applications with near zero business impact. Refactored TS2 Core Bank Card processing modules to improve turnaround time up to 25%.- Ported TSYS interchange applications to TSYS Merchant Accounting System(MAS) at VITAL (a TSYS & Visa JV). Show less

Member of the India Offshore Enterprise implementation and support team for clients such as Southern California Edison(CA), Target Stores(MN), etc.IMR was later acquired by CGI (https://www.cgi.com/en)

Trainer for C, PASCAL and Foxpro /FoxBase.

Developed statistical modules, using C language, to evaluate the performance of on-board electronic components used in the Augmented Satellite Launch Vehicle (ASLV) programme at Vikram Sarabhai Space Center, Trivandrum, Kerala State.