Pradeep Viswanath Email & Phone Number
@capitalfloat.com
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Who is Pradeep Viswanath? Overview
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Pradeep Viswanath is listed as Digital Collection Strategy at Capital Float (now axio), a with 13 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at capitalfloat.com and a matched LinkedIn profile for Pradeep Viswanath.
Pradeep Viswanath previously worked as Collection Strategy at Capital Float and National Sales Head - Small Business Loan at Capital Float. Pradeep Viswanath holds Advance Leadership Programme In Digital World (Alpdw), Management from Indian Institute Of Management, Lucknow.
Email format at Capital Float (now axio)
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AeroLeads found 1 current-domain work email signal for Pradeep Viswanath. Compare company email patterns before reaching out.
About Pradeep Viswanath
A pragmatic professional with a focus on execution and drive for results with over 2 decade of experience working within a Sales, Strategy, Collections & Customer Service Operations at National Accounts positions. This experience is coupled with a Masters of Business Administration (MBA) from Bangalore University with specialization in Marketing Management. and Advance Leadership program in Digital World from IIM Lucknow.The scope of my responsibilities extends well beyond Service Delivery Operations to include Sales, Collection, Strategy Planning, Partnerships, Persistency Management, Loyalty Activity, HNI Management, Escalation Management, Training, Retail Operations, Analytics, Contact center Management, Compliance, Cost Budgeting, P/L and Cross / up selling. After implementing various techniques and procedures towards customer retention, I have reached a position where I can assert myself as an ‘Expert’ in this field. I have been highly effective in building relationships with industry opinion leaders, resulting in the successful promotion of our company's services. I have been associated with Telecom, BFSI & FMCG sector and held progressively responsible and sophisticated positions. This has given me sound knowledge and experience, so I easily can identify the need of the client and find the best solutions to exceed their need, and create a win-win, that benefits both the client and company.Some colleagues identify my greatest strengths as related to impeccable delivery, service, and quality record. My ability to analyze needs and create unique solutions designed to yield a profitable outcome has proven to be one of my greatest assets. My remarkable leadership and interpersonal skills lets me communicate with the upper management and team members and this has been an asset to me so far. A few of my personal skills include having the ability in multi-tasking in an efficient manner and in meeting deadlines with high accuracy.# Certified ISO 9001:2000 Internal AuditorIf you are interested in leveraging my 20+ years of experience, drop me an e-mail at indi75@yahoo.com,
Listed skills include Strategy, Management, Customer Retention, Performance Management, and 38 others.
Pradeep Viswanath's current company
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Pradeep Viswanath work experience
A career timeline built from the work history available for this profile.
Collection Strategy
Current
National Sales Head - Small Business Loan
Zonal Lead
Head - Postpaid Services
CLM ActivityCustomer ExperienceCredit & CollectionAudit & ComplianceProcess DesignSystem InnovationProduct LaunchActivation & ProvisioningCEO EscalationProjectsComplaint Management
Head - Services
Head Services
Dgm - Customer Service
DGM – Customer Service (Prepay Retention September 2012 onwards)DGM - Customer Service (Postpay Retention - High Value Customer September 2011 – August 2012Service Marketing Head – HPHP (Haryana, Himachal & Punjab) November 2009 to August 2011I am accountable for the Operational Process within 3 main verticals i.e. Customer Service / Retention and CLM Operations. Act as a mediator and understand customer behaviour and involved successfully in enhancing revenue. I am responsible for setting the strategy for the company’s touch point bases, Sales and Retention teams to ensure a high level of performance by implementing direction and tactical initiatives to drive revenue and retention.# Mobility solution for Zero usage –INSTA ALERT Solutions# Integration of VAS up selling on IVR# Post pay HNI servicing model# DoCoMo Retail Service point roll out
Renewals & Persistency
As a Senior Manager – Renewals & Persistency I successfully mapped Implementation of various initiatives to drive collection & improve persistency. Orchestrated various levels right from initial level of dealing with customers to the higher level to make the top management aware of the expectations and need of the customers.Organized and prioritized tasks delegated and ensured all work is completed properly and in a timely fashion. I kept myself, abreast of developments in the field including providing training to outsourced manpower.# Core member of the “Persistency Project” team # Design of orphan policy management #Launch of lapse revival campaigns
Head - Direct Customer Services
Head – Direct Customer Services (Renewal & Persistency) May 2005 - June 2008Branch operation December 2001 – April 2005In-charge of handling client requests and renewal management for product and service related to Service Operations. I was involved in Cross selling & up selling of life insurance policies & riders. I designed and delivered cross-border services. I have worked with a talented team of professionals on highly coordinated marketing efforts.Facilitate customer visits in case of escalation to map the solutions and ensure customer satisfaction. Orchestrated various levels right from initial level of dealing with customers to the higher level to make the top management aware of the expectations and need of the customers.# Handled 13 outbound call centers across PAN INDIA for due / grace collection# Trained & worked on various Six Sigma project# Awarded “You Are A Winner” for providing Excellent Customer Service# Credited with the Chairman’s & Directors’ award for the year 2002For more details kindly request my resume…
Colleagues at Capital Float (now axio)
Other employees you can reach at capitalfloat.com. View company contacts for 13 employees →
Prathamesh Kakade
Colleague at Capital Float (Now Axio)Pimpri Chinchwad, Maharashtra, India
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MM
Mangesh Medge
Colleague at Capital Float (Now Axio)Pune, Maharashtra, India
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Rajit Yadav
Colleague at Capital Float (Now Axio)Delhi, India
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YU
Yathisha U
Colleague at Capital Float (Now Axio)Hyderabad, Telangana, India
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MG
Martand Gaur
Colleague at Capital Float (Now Axio)Indore, Madhya Pradesh, India
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SH
Sapna Hallur
Colleague at Capital Float (Now Axio)Bengaluru, Karnataka, India
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TT
Tiju Thomas
Colleague at Capital Float (Now Axio)Kottayam, Kerala, India
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GI
Godwin Immanuvel
Colleague at Capital Float (Now Axio)Chennai, Tamil Nadu, India
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SV
Siva V
Colleague at Capital Float (Now Axio)Chennai, Tamil Nadu, India
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SA
Syed Afnan
Colleague at Capital Float (Now Axio)Bengaluru, Karnataka, India
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Pradeep Viswanath education
Advance Leadership Programme In Digital World (Alpdw), Management
Masters Of Business Administration (Mba), Marketing Management
Bachelor Of Commerce (B.Com) From M.S
Mba, Marketing
Frequently asked questions about Pradeep Viswanath
Quick answers generated from the profile data available on this page.
What company does Pradeep Viswanath work for?
Pradeep Viswanath works for Capital Float (now axio).
What is Pradeep Viswanath's role at Capital Float (now axio)?
Pradeep Viswanath is listed as Digital Collection Strategy at Capital Float (now axio).
What is Pradeep Viswanath's email address?
AeroLeads has found 1 work email signal at @capitalfloat.com for Pradeep Viswanath at Capital Float (now axio).
Where is Pradeep Viswanath based?
Pradeep Viswanath is based in Bengaluru, Karnataka, India while working with Capital Float (now axio).
What companies has Pradeep Viswanath worked for?
Pradeep Viswanath has worked for Capital Float (Now Axio), Capital Float, Star Union Dai-Ichi Life Insurance Co. Ltd, Aircel, and Tata Teleservices Ltd.
Who are Pradeep Viswanath's colleagues at Capital Float (now axio)?
Pradeep Viswanath's colleagues at Capital Float (now axio) include Prathamesh Kakade, Mangesh Medge, Rajit Yadav, Yathisha U, and Martand Gaur.
How can I contact Pradeep Viswanath?
You can use AeroLeads to view verified contact signals for Pradeep Viswanath at Capital Float (now axio), including work email, phone, and LinkedIn data when available.
What schools did Pradeep Viswanath attend?
Pradeep Viswanath holds Advance Leadership Programme In Digital World (Alpdw), Management from Indian Institute Of Management, Lucknow.
What skills is Pradeep Viswanath known for?
Pradeep Viswanath is listed with skills including Strategy, Management, Customer Retention, Performance Management, Telecommunications, Training, Relationship Management, and Leadership.
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