. Regional IT application owner to steer strategic Daimler eCommerce shop implementation for overseas markets. Alignment with business teams on IT strategy and customer journey in the eCommerce program. Responsible for eCommerce development team and deliverables. Close alignment with different business teams (SalesForce, Data Analytics, Stock Management, Sales transactions and Dealer management systems) for seamless integration of eCommerce shop.. Hiring, Mentoring and inspiring developers for continuous deliverables.. Budget Responsibility for eCommerce rollout to overseas markets. . IT Architecture landscape strategy and alignment. Responsible to ensure that eCommerce solution is compliance with Daimler security standards. Cloud Risk assessment and mitigation pertaining to the data that is stored on the cloud infrastructure. Continuous process improvements on the end to end software development life cycle

. Responsible for IT infrastructure shared services team to deliver Regional End user computing services for APAC. Close collaboration with Global teams on new initiatives and implement the projects in APAC region. Responsible for End users services strategy, services expansion and roadmap in the region. Setup innovative digital portfolio services for APAC and US markets successfully, which includes: . VDI and thin clients . MacOS integration . Proactive application Monitoring . AWS Mobile Applications . RPA service integration with the service portfolio . ServiceNow integration for regional demands . Collaborative Workflow Automation projects for HR, Accounting, Dealers, Financial teams . Chatbot and Analytics for Daimler users including Mercedes Dealers . IoT and Edge Computing strategy (part of SWARM team). Enhancing the team skills to provide best class services to Daimler business units. Embraced Free and Open Source Software (FOSS) and contributed towards license cost savings. Reduced 30% workloads from Asia IT teams through several automation initiatives. Increased IT efficiency up to 35% through factory standardization and continuous automation. Initiated and oversaw projects implementation to reduce the IT spending cost by 15% year by year. Responsible for the team budgeting (investments and service recovery) . Positioning talents and promoting to fit for the right projects

. Portfolio Manager for Daimler China - one of the big Daimler markets in Asia region. Improved processes for Data Center and Network related Demand management. Cross collaboration with multiple teams in IT China to bridge gaps in the service deliverables. Increased speed in the demand deliverables through processes optimization. Created transparency on deliverables between China and Singapore IT with great team support. Escalation and relationship point of contact for challenges in the Demand deliverables

. Accountable for the team plan, build and run client operations for Asia region covers 20,000 clients. Continuous change processes for each and every services under the client services areas . Having security as priority 1 and ensured that the services are highly secure for the end users. Spearheaded the Application virtualization implementation in Asia region. Introduced new services are Asset Mgmt, Factory IT standardization, SharePoint Development. Taken over engineering virtualization project from Global and excellent support by the team. Spearheaded IT End Users technology services standardization for Joint Ventures in Beijing . Created trust within the Daimler Business units by performing continuous service improvement. Reduced operational cost by10% year by year through volume increase and efficient automation. Infrastructure consolidation in Domino notes servers hosting and reduced cost by S$200k / year. Embraced the technology changes in early 2016 and prepared the team for innovative ideas. Recognized for good leadership behaviors and approach

. Project lead responsible for setting up End-user computing standards and processes for APAC. Lead win7 project migration of 20,000 clients in Asia region. Standardized Daimler applications based on industry best practices . Developed tools for APAC local IT team which reduced administrative workload from weeks to days . Initiated and implemented Application virtualization for financial business units at Daimler . Lead SAP front-end, Office Suite, Internet Explorer migration for Asia Region . Reduced incidents from the End users with the great collaborative team efforts. Recognized as best performer for quality and timely deliverables in the End-user computing space

. Responsible to deliver Application Packages for Deutsche bank, Singapore and UK. Development of in-house tools for application quality check and standardization. Code review and quality check of application prior to UAT. Training new joiners on the processes and technical details. Highly rewarded as a technical expert among the co-workers and management

. An opportunity to setup a team from the scratch to deliver Application packages. Was working for a client Centrica in UK to deliver high quality applications. Trained 35 colleagues on the industry best practices in the Application packaging areas . Improved the UAT success rate from 57% to 93% in just 4 months time. 'Rainmaker' award from the client place for high quality deliverables within the scheduled time. Shaped many people career towards the emerging application packaging technology

. Responsible for Build and Release management of Equity Edge product for E*TRADE Financial. Supported developers within the team on the product build technical issues. Worked with US counterparts for module build and release alignment . Integrated different modules and created automated build releases. Best employee performance award from the client for automation and stabilizing the releases

• Was part of Unilever and Syngenta client team to deliver Software Application Packages • Created in-house tools to increase the speed of application deliverables• Was highly a successful Quality analyst for all the applications deliverables prior deployment• Was a single point of contact between Client and Off-shore team• Earned continuous appreciation from both Organization and Customer Management side.

. Responsible to support developers around the world for any Installshield related issues. Supported the creation of product feature request with the data facts. Written white paper on Software build and release management.