Requirement Analysis, FSD Prepration,Knowledge transfer to development team and Support team,Training for new / existing employeesFunctional testing on software appln.Preparing of functional and unit level test cases with detailed scenarios.Handling of projects by assisting the project manager.Interacting with development and Client for sorting out of issues.Understanding the requirement of client and communicating the same within the team for better resultsDevelop test cases by analyzing the business requirements. Execute test cases on the developed product & evaluate the functionality of the product.Identify and ensure defects are logged correctly and tracked till closure. Ensure that the existing function is not affected by any new changes that are developedProvide status reports on work completed and challenges encountered· Prepare schedule, analyze the cause & maintain the list of defects reportedRun the scripts given by the product development team and report the functioning of the script.Valuating the developed applicationCustomization of product as required by the userEnsuring of quality on products (Both Customization and Base Products)Analyze issues reported by the client and understand the root cause of the issue at client site by simulating the same to the development team in the relevant environment and retest the same after the issue is addressed before the resolved script is being sent to the clientProviding Knowledge Transfer to Development team / other departments / existing Clients on how requirements are being handled in various versionsTesting the Reports generated, and ensure the reports tally with the entered data, and other reports that are made availableKey projects:Non-Life Reinsurance Projects (Outward Proportional Treaty, Non Proportional Treaty, FAC Proportional Placements, FAC XOL)Non-Life Underwriting/Claims/RatingPREMIA Design StudioRequirement Finalization with Client (onsite 3 months

Providing product training to the branch operation team Ensure errors free policy issuance by the team Preparation of daily and weekly MIS, daily and weekly reports as required by management. (Includes Premium register, Claims register, Loss ratio - product wise, LOB wise and channel wise) Quality check of proposals received & issued policies. Preparing quotation for the brokers and agents in compliance with the company's underwriting norms. Handling of customer complaints Co-ordinating with other departments in the process of issue of policies and also providing ample support to the customer service department thereby facilitating resolution of customer queries. Generation of renewal notice Providing productivity report to sales team thereby supporting them to procure profitable business. Supporting sales team in achieving their targets. Defining of process for the smooth functioning of operational activities Statistical analysis of data's provided by regions. Analysis on all operational functions and defining a process to make work simple & to have a good control

Providing product training to the branch operation teamEnsure errors free policy issuance by the teamPreparation of daily and weekly MIS, daily and weekly reports as required by management. (Includes Premium register, Claims register, Loss ratio - product wise, LOB wise and channel wise)Quality check of proposals received & issued policies.Preparing quotation for the brokers and agents in compliance with the company's underwriting norms.Handling of customer complaintsCo-ordinating with other departments in the process of issue of policies and also providing ample support to the customer service department thereby facilitating resolution of customer queries.Generation of renewal noticeProviding productivity report to sales team thereby supporting them to procure profitable business. Supporting sales team in achieving their targets.Defining of process for the smooth functioning of operational activitiesStatistical analysis of data's provided by regions.Analysis on all operational functions and defining a process to make work simple & to have a good control; Joined as Executive Operations in Jul 2004Promoted as Senior Executive Operation in Jun 2005

Preparation of daily, weekly and monthly MIS, daily, weekly and monthly reports as required by the branch manager.Quality check of proposals received & issued policies.Training of team membersHandle customer complaints.Co-ordinating with other accounts and sales department in the process of issue of policies Handle and resolve customer and intermediary queries.Generation of renewal notice pertaining to the branch.Cover-note issuance and controlProvide productivity report to sales team thereby supporting them to increase their sales figures.Prepare quotations for the brokers and agentsSupport service engineers in claims registration and operations

Allot survey for all claims intimated in and around Chennai,Register all claims intimated to; Follow up claim documents from clients, garage and surveyors,Dispatch the claim cheques