Raja Pradhan Email & Phone Number

New York, New York, United States

Lead the end-to-end delivery of SAP Application Management Services (AMS) for Indian rail industry clients, ensuring a 99.9% system uptime and uninterrupted operations.Drive high-impact SAP ECC 6.x projects, including AP and AR taxation implementations, utilizing jurisdiction-based tax data to streamline compliance and automate reporting.Spearhead business intelligence transformation initiatives with SAP BW and SAP Analytics Cloud, enabling real-time analytics to support… Show more Lead the end-to-end delivery of SAP Application Management Services (AMS) for Indian rail industry clients, ensuring a 99.9% system uptime and uninterrupted operations.Drive high-impact SAP ECC 6.x projects, including AP and AR taxation implementations, utilizing jurisdiction-based tax data to streamline compliance and automate reporting.Spearhead business intelligence transformation initiatives with SAP BW and SAP Analytics Cloud, enabling real-time analytics to support data-driven strategic decisions.Enhance AMS service quality by reducing incident resolution times by 35% through standardized processes and proactive system monitoring.Collaborate with global stakeholders to align SAP solutions with organizational goals, delivering a 20% improvement in operational efficiency. Show less

Hyderabad, Telangana, India

Directed global SAP service delivery operations, aligning projects with organizational goals and exceeding client expectations.Implemented KPI-based performance metrics, enhancing delivery quality and reducing service resolution timelines by 40%.Optimized SAP landscapes for manufacturing clients, integrating SAP Data Services and Business Objects to streamline reporting.Played a pivotal role in client engagement, serving as a strategic advisor and achieving a 95%… Show more Directed global SAP service delivery operations, aligning projects with organizational goals and exceeding client expectations.Implemented KPI-based performance metrics, enhancing delivery quality and reducing service resolution timelines by 40%.Optimized SAP landscapes for manufacturing clients, integrating SAP Data Services and Business Objects to streamline reporting.Played a pivotal role in client engagement, serving as a strategic advisor and achieving a 95% satisfaction rate across multi-year contracts. Show less

Chennai, Tamil Nadu, India

Advanced from Senior Software Engineer to Project Manager, leading SAP implementation projects for Fortune 100 clients.Designed and delivered customized ETL solutions using SAP Data Services, ensuring data accuracy and integrity across enterprise systems.Mentored teams on best practices for SAP integration, resulting in a 25% reduction in project delays.Implemented SAP ECC modules for finance and logistics functions, improving workflow automation and compliance adherence.

Kolkata, West Bengal, India

Developed ETL pipelines using SAP DataStage to support data warehousing initiatives for global retail clients.Conducted performance tuning of data integration processes, improving efficiency by 30%.Collaborated with stakeholders to design SAP-centric solutions addressing unique business needs, delivering high-impact outcomes.

Chennai, Tamil Nadu, India

Delivered robust ETL processes to support SAP data migrations and reporting solutions for multinational clients.Streamlined documentation for SAP Data Services workflows, enhancing project scalability and knowledge transfer.Engaged in cross-functional collaboration to design SAP BI solutions aligned with enterprise objectives.