Samir Pradhan Email & Phone Number

Tampa, Fl, Us

Coach and manage consulting teams to deliver implementation services across multiple software solutions in areas of Specialty Packaging, Distribution, Manufacturing, and Statistical Process Control. Establish and roll-out department-wide strategic initiatives. Meet and exceed revenue targets, while being accountable for weekly forecasting. Coordinate with Sales team to quote services projects and assist with Statements of Work

Redwood City, Ca, Us

Directed onboarding, adoption, and global growth of professional services across the Americas, impacting 2K+ customers, including Google, Wells Fargo, PG&E, Amazon, ING Bank, Nike, and Boeing. Collaborated across customer success, sales, and partnerships to evolve offerings, streamline technical implementations, improve sales capacity, and scale globally. Managed P&L and drove processes for customer engagement success. Managed 5+ direct reports, up to 45+ employees, and reported to Senior Director.• Achieved 27% growth in platform-solution revenue by orchestrating new technology solutions for customers • Exceeded 100% of team utilization target in 2021 and 95% of team utilization target in 2022• Increased customer satisfaction by 7% as point of contact for customer C-suite• Reduced data integration run times by 93%, spearheading implementation for Fortune 500 company• Closed $900K contract across 2 SOWs in collaboration with sales and customer success to finalize deal

Redwood City, Ca, Us

Led 8 – 10 Principal consulting thought leaders, focusing on top-tier strategic customers and solution delivery across product portfolio. Designed complex enterprise architectures and directed large-scale technical development efforts. • Attained 15% reduction in turnaround time for feature requests with launch of feedback meetings • Increased sales pipeline generation by 22% by activating, training, and mentoring 15 additional consultants on scoping and estimation models

Redwood City, Ca, Us

Directed 28+ consultants to build and prune for emerging products, focusing on cross-sell and upsell opportunities. Collaborated across sales, R&D, support, product management, and marketing to promote customer feedback and feature requests and influence product direction and roadmap.• Increased emerging services business by 80% YoY• Expanded Cloud revenue by 62% by training 100+ consultants to deliver on emerging product portfolio

Redwood City, Ca, Us

Selected as global segment lead for emerging Big Data team and maximized cross-functional collaboration to refine product offerings. Launched product bootcamps for Big Data ecosystem.• Expanded team by 80% in 12 months to meet expanded customer demand• Increased emerging technology customer adoption by 47% and maintained customer renewal rate of 94%

Redwood City, Ca, Us

Designed, developed, and deployed optimal solution architecture to maximize customer investment in product portfolio. Achieved 100% successful product adoption for 40+ customers.

Redwood City, Ca, Us

Managed P&L, including forecasting and delivering revenue, expense budget management, and accurate invoicing. Directed sales team—positioning and selling solutions, best practices consulting, and custom development services within the North Central US region. Exceeded quota by 120% for 4 consecutive quarters.

Redwood City, Ca, Us

Redwood City, Ca, Us