• Spreading complete manufacturing operation for ensuring timely accomplishment of production targets.• Providing technical inputs and engineering support to the team from conception to completion stage of newProduct Development.• Investigation of customer complaints: Acknowledgement & co-ordination with customer support engineer and internal quality team for investigation of complaint, review to evaluate the effectiveness of CAPA and response to customers and closure of customer complaint• Designed floor layout changes to facilitate the free flow of product parts from production cells to assembly area• Led a cross-functional team to streamline the material movement process & eliminated non-value added walk (Muda).• Conducted monthly review for PFD, PFMEA,and control plan based on ECN and customer complaint.• Chaired production meetings, led team who established priorities, created work schedules, allocated resources to meet objectives.• Handling system certificate audit of IATIF and ISO , ZED & customer audit .process audit , supplierevaluation and assessment audit.• Responsible for driving the manufacturing, quality and process improvement initiatives throughout the factory. support the operations though implementation of lean techniques, with problem solving techniques.• Manage varied supplier base through effective processes for supplier quality management, corrective actions,responses and improvement implementations. Oversee defective materials analysis for the determination of root causes and resolution of nonconforming parts, documents, processes and implementation ofImprovement. Manage and report supplier performance on quality• Lead, direct, guide and manage operational excellence and quality team of professionals engaged in various aspects of quality control, assurance and operational excellence tasks and assignments in complex operations environment manufacturing best in class products

RENOLD is a leading global supplier of all types of Industrial chain since it invented the bush roller chain in 1880. With 14 manufacturing locations around the world and sales representation in over 90 countries, RENOLD CHAIN INDIA PVT. LIMITED is a joint venture company is located in Gudalur near Karur, Tamilnadu. • To build relationships with the OE & RP customers, through periodic visits, direct mailers, seminars & conferences • Formulated annual OE & RP business plan & as per monthly requirement in line with the customer’s demand.• Ensure all departmental procedures are complaint with quality and environmental management New Enquiry Generation & Order Conversion follow-up work. Marketing Quote Workings & Send to Domestic customers.• Receiving the enquiries and Quote to customer if the product is in our range.• Forwarding the purchase order to production for delivery date and communicate to the customer after receiving the purchase order.• Creating new channel sales network, appointment of stockiest, CFA and align retail channel.• Customer complaints handling technically and commercially by co-coordinating with QAD for CAPA and 8D.• Conduct regular meetings (individual and group) with area team members to establish goals, review performance and provide organized communications.

• Ensure manufacturing operations are running effectively in the areas of safety, quality, efficiency/productivity, cost,and team member morale.• Created safety stock on hand for critical items considering cost and lead-time.• Active team member in monthly S&OP meeting, and represented product supply as the direct contact to Sales & Marketing.• Prioritized work schedules and delegated assignments resulting in lowering inventory levels from 25 days to 11 days. • Lead identification of manufacturing problems and eliminate waste • Implement, monitor, and maintain a clean, organized department through 5S activity.• Coordinating with the Sales Department & Customer Care Department for Achieving the Sales Targets as per the Customer Requirements in Excellent Quality. • Preparation of Daily, Monthly & Long Term Production Plans.

• Ensured all documentation related to customer concerns was organized in accordance with procedure and ISO 9001requirements.• Reviews quality problems with engineering personnel directs action required to correct defects• Visiting customers as needed to help resolve and investigate complaints• Communicated quality status results, along with action item summary, to internal management on a weekly basis.• Worked with engineering and support teams on improving product quality and reproduction of customer reported issues.• Performed product complaint investigation and root cause investigations to determine the need for corrective action assigning the need for corrective action, assigning CAPA’s.

• Machine load planning and monitoring machine & operator efficiency.• First off and last off inspection done and confirming to customer standards.• Assisted in production accounting including raw material and utility usage.• Prepares periodic special reports concerning departmental activities, problems, subcontractors quality system,schedules, and also rejected items• Aids in organizational planning by participating in departmental conferences• Directs as well as coordinates quality inspection of parts, components, and also materials produced bysubcontractor’s vendors, and also surveillance of subcontractors manufacturing processes.• Conducts periodic & special surveys of subcontractors facilities as well as manufacturing processes for defining adequacy plus capability of quality control ability to comply with complete quality specifications