• Cooperate and advise Managing Director in all business and operation work.• Coordinating with Directors, CEO, CFO, VP, GM and other business unit heads on daily basis, ensuring smooth office operation.• Organizing an executive committee meetings/board meetings and other associations meetings as requirement.• Working closely with Prime Minister office, Ministry of Foreign Affairs, Ministry of Education and others line ministries as per requirement. • Working closely with Ambassador and Honorary Consular of Bosnia and Herzegovina.• Dealing with Indian Embassy of Bosnia and Herzegovina and handling all visa related works of consulate office, Nepal. • Handling all types of administrative tasks, calling board meetings and entire work of Nepal Steel Rolling Mills Association (NSRMA).• Coordinating Young President Organization (YPO) team on behalf of MD.• Coordinating and working closely with Federation of Nepalese Chambers of Commerce and Industry (FNCCI) with current President, VP, Deputy Directors and other members on behalf of MD.• Coordinating with media person’s in regards to branding and marketing of the company and all-important activities & news of the Group of companies and Associations.• Demonstrated ability to work independently able to handle confidential information.

• Primary responsibilities: Market Intelligence, management information system and policy execution. • Prepare and present the sales report when asked by Chairman, ED & CEO and communicate time-to-time the messages from CEO/ED to dealers.• Generate new sales leads, negotiate client pricing and forecast sales revenue. • Contacting potential clients to establish rapport and arrange meetings. • Attending conferences, meetings and Industry events.• Follow up vendors over the phone, mail and market visit and develop the relation.• Training personnel and helping team members develop their skills.• Developing goals for the development team and business growth and ensuring they are met.• Head responsibility to coordinate and plan top executive meetings.• Handling the MIS team and generate the accurate report from all department. • Plan, prepare and execute the digital activities through Facebook & You tube page.• Provide relevant information to digital agency and support for the preparation of digital activities reports.

• Creating a positive brand image /awareness of new prospective clients.• To meet every kind of hotel banquet hall, auditorium/ marriage hall- kalyana mandapam, caterer, florist, purohit and event management company. Establishment and educate them how Showmyhalll is beneficial for them and get contract from selected clients.• Making presentations/demonstrations to prospective clients.• Responsible for individual and team sales and managing customer relationships in the assigned territory. • Handling a team & published daily, weekly and monthly reports.• Explains advantages and features of service being sold to stimulate customer's interest.• Make an entry of complete details of their business.• Establishment and pitch about signing up with Showmyhalll and thus convert those prospects to customers.• Answer customer's questions pertaining to service being offered.

• Supported Government & Private clients of Hyderabad like (CPWD, AIR, BSNL, NHAI, PWD, IRCTC, DAE and etc)• Making presentations/demonstrations to prospective clients.• Discussed and handled the details of finance with the clients during price negotiations. • Takes a leading role in identifying and qualifying opportunities for selling of Digital Products. • Cultivates relationship with existing customer to ensure retention as well as explore possibility of additional business.• Driving sales initiatives for achieving desired targets.• Acts as point of contact for the client, attends to customer issues promptly and provides escalation path to and from service delivery, coordinates internally for effective service delivery to customers. • Ensures collections are made as per agreement and overdues do not exceed the norms laid down by the Company. • Ensures proper coordination with direct sales so that the leads provided by them are visited as per plan. • Conducted Seminars, workshops on HR, payroll, Tenderwizard applications and E-Auction.• Actively participated in exhibitions & agency representations.• Was responsible for renewing the contract for new businesses, prospect and suspect reporting.

• Worked as a Customer Relation Officer Specialist GPRS Voice Process.• Role involved taking calls and providing online resolution about GPRS service to customer.• Worked as a Customer Relation Officer Specialist for Manual Service, Billing Nonvoice process ( 5 months )• Role Involved Open and review cases where fraud is identified and action is taken on accounts to mitigate loss.• Worked as a Quality Associate and to audit the number of calls given by the client on a daily basis.• Record feedback and to let the Customer service representative know about his/hers areas of improvements.• Bring in necessary changes to the process and constant updating of call center core process.