• Collect and manage a wide range of data, including task allocations for staff across multiple sites.• Define and assign cleaning tasks, and using WhatsApp, Gmail, and Notes for communication and documentation.• Collaborate with site supervisors to monitor task completion, ensuring cleaning tasks are completed as specified.• Create work bills for cleaning tasks ensuring accuracy and reflecting the specific work done at each site.• Organise and enter data from various sources into systems and maintain high accuracy and consistency.• Use Excel VBA to automate several tasks, including reports and other documentation.• Developed a system to track invoices using the Invoice Tracking Sheet, ensuring timely follow-up and accuracy.• Integrate VBA with Outlook to send reminders and deadlines via email, enhancing communication efficiency.• Regularly update stakeholders on task schedules, project progress, and any issues encountered.• Lead a project working with temporary clients across multiple sites, coordinated tasks and manage timelines.• Automate repetitive tasks to improved operational efficiency and profitability for Everest House. • Streamline processes and accurate reporting ensuring that the organisation could focus on strategic goals.

• Forecast weekly sales by analysing trends and comparing with previous year's sales data.• Analyse the discount amounts for the week to understand their impact on sales and profitability.• Conduct structured training sessions for crew members to enhance their skills and knowledge.• Deliver individual coaching and mentoring sessions to improve the performance of team members.• Develop shift plans to ensure proper staffing and operational efficiency.• Drive sales and profitability by implementing effective strategies and promotions.• Monitor production control to optimize resource utilization and minimize waste.• Complete business reporting for sales, service, and safety to provide insights for decision-making.• Maintain profitability by closely monitoring costs and identifying areas for cost-saving measures.• Manage all shift safety and hygiene requirements to ensure a safe and clean working environment.

• Understand clients ‘data analysis needs and aligning our capabilities to meet those requirements effectively.• Clarify project scopes, timelines, and deliverables, and ensuring mutual agreement on objectives.• Establishing a clear direction for data analysis projects and fostering strong client relationships based on trust.• Undertake data cleaning, meticulously processed datasets to ensure accuracy, completeness, and consistency. • Identify and rectify errors, duplicates, and standardise formats to enhance data quality to best practices.• Deliver scheduled performance reports to stakeholders using BI (Business Intelligence) tools to analyse data.• Tracking key metrics, and present insights into revenue trends and cost analysis to stakeholders.• Analysing historical data and identifying patterns & provide forecasts and recommendations to guided budgeting.