Pradip Kumar Sarkar Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

Kolkata, West Bengal, India

 Office System administration and data Management Handling Network and System problems. Procurement of System and other Devices. Key Responsibilities Plans, manages and reviews the IT infrastructure for the Corporate Communications Department in collaboration with the Team Leader and contributes to the office's policy with regard to its quality, and standards. Supervises the implementation and management of all IT requirements stipulated in the Strategic and Operational plans. Implements strategic Information Systems plans for the Corporate Communications Department. Analyses and assesses IT trends and determines their usefulness and relevance to the Department. Makes recommendations to the Team Leader on the procurement of all software, operating systems, network, and end user application software’s. Planning for the security of data, networks and all equipment. Maintains of systems and storage and network connectivity, Performs and maintains systems and application backups, Prepares reports on equipment problems. Plan routine and preventive maintenance on broadcasting and conference equipment and peripherals. Determines the cause of system failure, and takes corrective action when required.

Kolkata, West Bengal, India || Client : L& T Financial Services

 Installation of windows operating system (Windows XP, Windows 7,Windows 10). Asset allocation to the users.(Desktops , Printers , Headphones). Call centre support like voice issue, Headphone problems, calling issues etc. Basic software installation and configuration. Domain profile configuration. Mail configuration in MS Outlook. Antivirus installation and patch updating. Disconnection of desktops / laptops / printers / scanners. Installation and configuration of Multi-Functional printers and desktop printers. Create and manage scan folders in multi-functional printers. Monitoring printers and changing tonners through vendor. Resolve computer issues (Like no display, Hanging Issue, Blue Screen error, System slowness, Headphone issues, Networking issues etc.) Resolve printer issues (Like blank page printing, tonner changing, port configuration etc.) Basic troubleshooting of networking. Monitoring networks. Remote support to the branches all over India through various tools like Windows. Remote Desktop, VNC Viewer, Team Viewer Anydesk . Managing and monitoring windows file server. Creating and managing shared folders in file server (Set user permission and Quota limits). Asset Management and keeping the records of assets allocated to every user. Vendor Management. Coordinating with the vendor for Bluetooth printer repairing and keep the records of it. Scrap asset management.

Kolkata, West Bengal, India || Client : Wipro Infotech

 Installation of windows operating system (Windows XP, Windows 7,Windows 10). Basic software installation and configuration. Domain profile configuration. Mail configuration in MS Outlook. Installation and configuration of Multi-Functional printers and desktop printers. Create and manage scan folders in multi-functional printers. Monitoring printers and changing tonners through vendor. Basic troubleshooting of computer (Like no display, Hanging Issue, Blue Screen error, System slowness, Headphone issues etc.) Basic troubleshooting of printers (Like blank page printing, tonner changing, port configuration etc.) Basic troubleshooting of networking. Monitoring networks. Remote support to the branches all over India through various tools like Windows. Remote Desktop, VNC Viewer, Team Viewer Anydesk and Ammyy Admin. Managing and monitoring windows server like AD DS server and file server. Creation and managing user accounts in Active Directory. Creating and managing shared folders in file server (Set user permission and Quota limits). Taking daily system state backups of windows servers through Symantec net Backup. Make daily reports on server backup and server health issues. Asset Management and keeping the records of assets allocated to every user. Vendor Management.