Focus: IT Transformation, Team Building, Cloud Computing, Dev/QE/DevOps, Process Improvements, Cost & Budget Control, Business/IT Collaboration, Strategic & Tactical PlanningDevelop high performing teams over the globe with 50+ staff members to manage a top priority initiative effectively while devising and supporting a global solution to consolidate and improve utility and subscription-based billing for all Rackspace products. Identify potential opportunities that benefit the business by fostering relations with all stakeholders and collaborating with the business leaders to transform business processes. Restructure end-to-end functions of various teams from initiation through completion and spearhead teams to consistently and efficiently increase business value iteratively with a focus on designing cutting-edge enterprise platforms.• Increased revenue 20% to $500M+ annually by partnering with the company’s product group to launch OpenStack, an open cloud computing platform, with utility-based billing for all public cloud products.• Planned and established the global billing platform to streamline Rackspace spanning customer billing portal, usage mediation system, scalable cloud-native services, COTS billing platform (Oracle BRM).

Focus: Service Oriented Architecture, Agile Development, Project Management, Budget and Cost Management.Oversaw strategic initiatives, budgets, expenditure, and costs, and project implementation for planning and delivering Enterprise Product Catalog and Customer service for the SOA-based strategic business support systems platform in collaboration with a team of 30 individuals, including a technical manager, architects, analysts, developers, and quality engineers. Conducted assessments and surveys to ensure compliance with defined standards and procedures.• Increased business value and awareness by streamlining operational maintenance, improving time-to-market, and enabling standardized revenue and subscriber reporting.• Identified architectural and system improvements resulting in increased developer efficiency, product reliability, and responsiveness to new feature requests.

Focus: Service Oriented Architecture, Agile Development, Billing Transformation, Budget and Cost ManagementSupported backend business functionality and operations for the telecom/internet business by effectively leading and supporting an innovative team of 20 individuals for the planning and agile development of a service-oriented architecture based business platform. Oversaw all activities associated with the product catalog, order management, provisioning, subscription, rating, billing, A/R, and payment services. Managed the entire lifecycle of launching partners on open billing infrastructure, including release planning, requirements intake, design, and development. Liaised with clients to identify and interpret requirements while executing the project within timely and budgetary constraints to achieve satisfaction. Built the Micropayment platform from scratch for processing of AOL music and video purchases. • Developed and integrated bespoke billing/reporting applications with AOL systems for billing and premium services.• Established and ensured timely maintenance of the entire billing platform, including rating, billing, payment processing, account receivables, collections, and financial reporting with an annual billing volume over $10B.• Generated sales revenue by $2B through the management and execution of data migration project with a focus on delivering Europe’s subscription business to clients in Germany, France, and the UK.

Built business-critical telecom rating, billing, and reporting platform and provided real-time insight into clients’ network usage.

For National Science Foundation (NSF), built an award-winning (Computerworld Smithsonian award) Web App, to allow researchers, administrators, and reviewers to conduct their business and research related transactions online.

For Federal Deposit Insurance Corporation (FDIC), developed Hub/Site Remote Processing Data Synchronizer application to create a virtual centralized database by aggregating distributed data from all FDIC processing sites.

Performed quality assurance and release management for a multi-platform document management product for enterprise customers, like General Electric, to provide complete life cycle control for customer’s documents/drawings.

Developed a meta-language, which enabled clients to control the state-driven execution of a client-server based IVR telephony application for real-time Stock trading.