Pradip Khadka Email and Phone Number
Motivated IT Support Specialist with almost 2 year of hands-on experience in providing comprehensive technical support. Armed with a solid educational background, I excel in managing first-line support calls, investigating and resolving issues, and collaborating effectively with service desk personnel to ensure seamless operations.
Cybergeeks
View- Website:
- cybergeeks.eu
- Employees:
- 4
-
Information Technology Support EngineerCybergeeks Jul 2023 - PresentSydney, New South Wales, Australia"As an IT support specialist, I am dedicated to honing my skills in configuring, maintaining, and troubleshooting network infrastructure. Collaborating with experienced professionals, I assist in designing and implementing robust network solutions to ensure seamless connectivity and security. Eager to learn and contribute to the success of dynamic IT teams." -
Information Technology Help DeskNextgenit Nov 2022 - Jun 2023Sydney, New South Wales, AustraliaAs a IT support Helpdesk, My responsibilities were troubleshooting hardware and software issues, assisting with system maintenance tasks, and documenting technical procedures, collaborate closely with experienced professionals to support IT infrastructure setup and maintenance, participate in IT projects, and contribute to ongoing research on emerging technologies and industry best practices. Through phone, email, and in-person interactions, you'll help resolve user inquiries and provide guidance on software installations and updates. This role offered a valuable opportunity to develop practical skills and insights into the dynamic field of IT support within a supportive and professional environment. -
Community Support WorkerNew Horizons Enterprises Limited Feb 2022 - Apr 2023North Ryde, New South Wales, AustraliaIn my role as a Community Support Worker, I provide comprehensive assistance and guidance to individuals dealing with community challenges. This includes assessing needs, creating support plans, and offering emotional support. I advocate for clients, connect them with resources, and provide crisis intervention as necessary. Additionally, I assist clients in skill development, accessing services, and navigating systems. Collaboration with other organizations ensures holistic support, while maintaining records and preparing reports are also part of my duties. Ultimately, I aim to empower individuals, promote resilience, and enhance community well-being through my work. -
Student HelpdeskTascollege Sep 2022 - Jan 2023Sydney, New South Wales, AustraliaAs a student support professional, I monitor the help desk/support inbox, providing timely assistance to students with system-related issues and queries. I diagnose and resolve incidents efficiently, communicating root causes to stakeholders. Additionally, I develop user guides and induction materials for new students and tutors, collaborate with various teams to address student concerns, and document administrative processes. Conducting system testing, identifying improvement opportunities, and ensuring network connections for student devices are also integral parts of my role. I prioritize adherence to company policies, including proactive measures to prevent workplace safety hazards. -
Customer Service AssistantIga Supermarkets Oct 2021 - Sep 2022Sydney, New South Wales, Australia"Dedicated Customer Service Assistant with a focus on delivering outstanding assistance to customers. Proficient in handling inquiries, resolving issues, and providing support across various channels. Skilled in active listening and problem-solving to ensure optimal customer satisfaction. Committed to delivering personalized and efficient service to meet customer needs." -
Support WorkerQuality Health Care Oct 2019 - Jan 2022Merrylands, New South Wales, AustraliaAs a Support Worker with experience in supporting individuals with physical and/or mental health disabilities, my roles entail demonstrating well-developed communication, numerical, and interpersonal skills. I excel in time management, effectively prioritize tasks, and adeptly problem-solve. With strong interpersonal abilities, I foster positive relationships, whether collaborating independently or within a team with minimal supervision. Ensuring a safe work environment is paramount, requiring attentiveness and strict adherence to safety protocols. My capacity to engage compassionately and respectfully with clients enhances the quality of care provided. Overall, I embody professionalism, empathy, and dedication, ensuring the well-being and comfort of those under my support.
Pradip Khadka Education Details
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Information Technology
Frequently Asked Questions about Pradip Khadka
What company does Pradip Khadka work for?
Pradip Khadka works for Cybergeeks
What is Pradip Khadka's role at the current company?
Pradip Khadka's current role is IT Support | IT Technician | O365 | Helpdesk Engineer | Networking |.
What schools did Pradip Khadka attend?
Pradip Khadka attended Victoria University.
Who are Pradip Khadka's colleagues?
Pradip Khadka's colleagues are Ivan Ralchev.
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