Practice delivery Head in Salesforce practice of Wipro, responsible for managing delivery of Europe region across Industry vertical with below roles and responsibilities.• Customer Success: Managing external and internal stakeholders to ensure flawless delivery and implementing best delivery/technology practices.• Business Planning: Ensure year on year profitable and sustainable growth.• Contract Review : Work with presales to ensure contractual commitments are in-line with… Show more Practice delivery Head in Salesforce practice of Wipro, responsible for managing delivery of Europe region across Industry vertical with below roles and responsibilities.• Customer Success: Managing external and internal stakeholders to ensure flawless delivery and implementing best delivery/technology practices.• Business Planning: Ensure year on year profitable and sustainable growth.• Contract Review : Work with presales to ensure contractual commitments are in-line with corporate guideline and talent availability. • Delivery Led growth: Mining existing accounts through Up-Sell/Cross-Sell to create robust pipeline in line with Wipro’s offering in Salesforce ecosystem.• Talent/Competency Strategy: Working with talents for structured career path in-line with strategy of Wipro.• Operational Compliance: Plan and execute to achieve various operational KPI of the practice to ensure predictability of financial performance. Show less

In this role as Head ( Global Delivery) - Salesforce , responsible for managing delivery across all the geography with following areas of responsibilities:• Business planning • Flawless delivery across projects• Client Relationship Management • Quality compliance across organization• Competency Planning• Attrition control• Operation Compliance• Margin Growth• Presales and Contract Review

Delivery director in ECAS (Enterprise Cloud Application and Services) practice, responsible for managing delivery of US region ( Manufacturing/Auto) and Telecom having P&L Responsibility of 50M Key Engagement includes the below technologies• Salesforce Industries - Communication Cloud ( EPC, CPQ, OM)• Salesforce ( Sales Cloud, Service Cloud, Marketing Cloud, CPQ, Commerce Cloud)• Analytics/Others ( Einstein, Field Service Lightning, Service Max)

Manage portfolio of projects in BI Reporting ( Business Objects, MSBI, Cognos), ETL ( Informatica, DataStage) and DW for HealthCare, Life Science and Insurance verticals with P&L Responsibility of $30M

Manage portfolio of projects in BI Reporting ( Business Objects, MSBI, Cognos), ETL ( Informatica, DataStage) and DW for Communication, Media and Entertainment verticals with P&L Responsibility of $15M.

Program management of product implementation ( Field Service Management) in multiple Lines of Business of a Europe based telecom giant for effective management of Field Force to reduce operational cost and improve customer experience.

Manage product development ( co-creation along with research team of a Telecom Major) for Field Service Management.

Client/Stakeholder Management, Data Modelling, Data Quality, Data Governance, Data Migration. Application Re-engineering.

Played the role of Developer and team lead in Oracle, VB, VC++ technologies.