- Help conducting user experience research and usability testing to understand user needs and learn user behavior.- Analyze findings of user behavioral pattern, create user journey maps, and identify key gain or pain points- Create insights report for clients in various industries, such as financial technology, media and entertainment, and insurance

- Help conduct user research, user usability testing and heuristic evaluations- Gather requirement from clients related to user needs- Analyze findings from user research- Create user journey maps and wireframes to help translate business needs into design- Collaborate with UI Designer to create prototype for website or mobile applications using Figma- Worked on design and user research projects for clients within the financial technology industry, media and entertainment, legal, and home appliances.

Helped to create user journey maps and wireframes for UI designs of mobile applications and website. Worked on projects for clients from different industry such as legal and home decor.

Worked for 20+ individual commissions projects related to: greeting card illustration, book illustration, invitation design, and journal book design & layouting.

Analyzing business needs and helped proposing new features for internal Sales and Channel team mobile app development to increase internal productivity and work efficiency