A goal-oriented professional with many years of experience in developing and providing 24*7 technical support in telecom domain application such as IT Billing / Prepaid / Postpaid / CRM / Telecom Product Support / Real Time Charging/ Online Charging System/ Provisioning / Enterprise Product Catalog/ Mediation Implementation and Operations.• Expertise in writing advance Oracle SQL queries including with clause query analytic functions(LEAD, LAG, ROW_NUMBER, RANK, DENSE_RANK, FIRST_VALUE, LAST_VALUE, FIRST and LAST etc.)• Skilfulness in writing UNIX/Linux shell scripts, Batch scripts and Windows Jobs .• Proficiency in working with Oracle PL/SQL Packages, procedures, functions, triggers, performance tuning, mailing & JOB scheduler. • Adequate knowledge of development tools like SQL Developer, DBeaver, Toad, Postgres SQL, Postman, SoapUI, Sitescope, Logstash/Elastic Search/Kibana and ticketing tools such as Jira & BMC Remedy.• Skilled in recommending systems / procedures for change management in technical process / platform.• A keen planner with skills in mapping requirements of clients / end users, service providers, vendors; developing, testing, transitioning as well as customizing process, offering infrastructure networkpractices in line with policies .• Known for excellent client servicing, team building, decision-making & negotiation skills. Thriving in dynamic, high-pressure environments and meeting the projects deadline .
Listed skills include B.Tech In Mechanical Enginering, Microsoft Office, Engineering, and Powerpoint.