Responsible for providing executive level direction and management for IT Division with an annual budget of $10MM, 5 direct reports and 48 indirect IT professionals from network and security, software services, campus technologies, media services, and online learning technologies.Transformation Accomplishments• Successfully transitioned institution from a central tactical based IT model to a collaborative strategic long-term based IT model.• Moved the institution forward to facilitate more data-informed decision making through the implementation of the first data warehouse repository aggregating student data. • Safeguarded IT systems to ensure disaster recovery and security compliance within the college through the implementation of cybersecurity controls framework.• Developed new position classifications for IT staff including a dual career ladder and structured staff development to ensure all staff have the skills to be successful. Provided extensive professional development to transition staff into new roles and culture successfully.• Guided the College through a systematic transition from remote to hybrid work model post-pandemic as part of the Return to Work Task Force with a focus on overall well-being of the employees.Long-Range Strategic Technology Plan Development and Implementation• Led and championed the creation of the organization’s first comprehensive long-range technology strategy using a shared governance model in 2020 to modernize the institution’s technology infrastructure and software applications with a student-centered equity lens.• Restructured the IT Division to create a new campus technologies department with a focus on transforming employee and student experience through enhanced self-service and 24/7 based service delivery.• Steered technology investments to redesign enterprise technology architecture to provide access and mobility in a secure environment.

Responsible for providing executive level direction and management for IT Division with an annual budget of $4.5M, 3 direct reports and 27 indirect IT professionals from network and security, software services, campus technologies, and media services.Innovation Accomplishments• Steadily implemented new processes to ensure that cost and value of IT services are understood and managed, reducing the overall IT labor expenses and allowing the University to redeploy limited funding resources towards critical enterprise-wide initiatives. • Established key functions that were missing within the University including, project governance, enterprise architecture, along with key operational disciplines such as asset and service management. • Improved overall customer experience through a reorganization and created User Services and Academic Technologies units within IT to focus primarily on students and faculty. • Developed a procurement standard of excellence with primary responsibility for all IT procurement, strategic sourcing and vendor management within the University, including RFPs and Bids for enterprise solutions e.g. Identity and Access Management, Customer Relationship Management, Document Management System and Workflow among others.• Successfully conducted annual disaster recovery exercises to protect critical systems for business and academic continuity. Institutional Change Management• Developed business partnerships with key stakeholders at the senior leadership level to obtain buy-in on key transformation initiatives to support digital transformation• Led the development of the University’s first technology strategic plan to guide investments, provide visibility and transform student and employee experience.

Client: Allstate Change Manager• Utilize HPSM to implement ITIL change management policies• Develop integration process with local Incident Management and Problem Management• Develop new change management strategies as per the ITIL guidelines, document processes and prepare local control documents• Establish client relationship, conduct client training to ensure enterprise approved policies and procedures are followed• Review existing policies and make recommendations for improvement• Work with project managers and delivery leads from the project inception stage to understand project requirements and provide guidance from change management perspective• Ensure all change related activities are completed according to the project plan and meet the project timelines• Coordinate changes involving cross-functional teams supporting diverse technologies• Coordinate emergency change requests and change requests during the enterprise change freeze• Member of Enterprise Change Approval Board (E-CAB); regular participation in CAB meetings to ensure seamless deployment of change requests at the enterprise level• Prepare metrics for analysis of technology related changes over a period of time; provide these reports to senior leadership at Allstate

Maintained infrastructure and conducted training for county employees. Infrastructure included domain controller, email server, anti-virus and Windows update server, seventy five client computers, CISCO routers and switches, VoIP systemNissanDeveloped an information system to track and identify assembly line robots troubleshooting techniques in ASP.NET and SQL Server.Natchez Technology IncubatorAssisted local businesses in developing and maintaining low cost technology infrastructure. Assistance was provided in developing and hosting websites, web and email servers, and network infrastructure

Implemented the Cisco Networking Academy Program (CNAP) at ASUOffered courses in areas related to Computer Networking, Information Technology, Operating Systems & Technology ManagementSECURED GRANTS TO FUND ACADEMIC TECHNOLOGIES AT ASU:Academic Technologies Support Center: $1,088,830.00, for five years.Co-PI for Cyber-Threat Analysis Laboratory: $1,500,000.00

Manage instructional and information technology infrastructure and utilization for the UniversityImplement change management processes to ensure seamless integration of new technologies into the University's existing core infrastructureEnsure implementation of new technologies or changes to existing infrastructure to meet the guidelines set by Information Technology Services (ITS) for the State of Mississippi, a unit of Institutions of Higher Learning (IHL)Staff Management and OversightBudget Management and OversightManaged projects such as Integration of Student Information System (BANNER) with Blackboard, Implementation of Internet-Based Distance Learning Program at ASU, Implementation of Campus PortalOrganized and conducted Professional Development Workshops for stakeholdersDesigned and implemented "Smart Classrooms" showcasing prevailing academic technologiesEstablished Academic Technologies Support Center Develop training material for various academic technologies Make recommendations for Distance Learning Programs implemented in IHL within the State of Mississippi as a member of Mississippi Distance Learning Advisory Council