Third party integration- Led a team of 10 SDEs to design, build & maintain an ingestion service for third party activities- Designed support for activities with delayed booking confirmation, adding 10% more activities- Increased the activities inventory by 250% and scaled the existing services to handle them- Optimized pricing ingestion API resulting in 70% reduction in response times- Designed a feature to collect booking question answers during checkout, resulting in a 60% reduction of post booking supplier - customer interactions- Designed automated supplier initiated cancellation process for immediate customer notifications and refund processing- Contributed to 25% gross booking revenue from third party bookings- Led the production database migration process with a minimal downtime- Improved monitoring and alerting for booking failures- Actively involved in hiring, code reviews, mentoring and design discussions

Responsible for handling the booking services and infrastructure for Tours & ActivitiesBook & Hold - Fraud review transaction handling- Designed and built the ability to hold redemption of transactions held for fraud review- Recovered 80% fraud loss by cancelling the fraudulent transactions before redemption- Implemented booking retry process, resulting in automated pending booking recovery- Built redemption APIs to prevent fraudulent cancellation requests on redeemed bookings- Facilitated QR-Code support on redemption vouchers, enabling more suppliers to be onboarded- Built volume based pricing, the ability to configure discounted prices for larger groups- Completed Introduction to Machine Learning course by The Data Incubator

First employee in the engineering team and part of the company since its inception.Designed the ​ complete back-end tech stack​ and developed ​ many core product functionalities.Actively involved in hiring, code reviews, mentoring team members, and product spec discussions.Technologies used:Python, Django, Redis, Solr, Elasticsearch, Kafka, Neo4j, AWS (SQS, Dynamodb, Aurora, Elasticache)

Design and development of the core e-commerce platform to track and process orders, payments, refunds, shipments, returns and complaintsDevelopment of support.futurebazaar.com, an online product to manage order life cycle and perform day-to-day activities of all the teamsStreamling workflows and improving visibility of order status across teams, thus enhancing productivityAppreciated for being the "The go-to-guy for the Customer First team"

Selected as an institute mentor for 2 consecutive years from amongst 700 students based on balanced extra-curricular, academia and mentoring skillsMentored 28 freshmen providing academic guidance and assisting their all round development

Studied the XMPP http-bind protocol by analysing packets transferred by an existing XMPP clientIndividually developed a high performance XMPP-based chat server for online bingo by making necessary changes in the ejabberd server source codeDeveloped a PHP-based chat admin interface and a flash client which could be integrated into their existing game interfaceConducted live black-box performance and load testing during peak traffic hours. The server responded with a message latency of at most 3 sec with about 300 users logged into a single game room

Part of a 22 member core team responsible for conceptualization and execution of Asia’s largest Science and Technology Festival (Footfall: 60,000 students; Budget: INR 85 lakh)Led a 2-tier team of 15 students to design, develop and maintain the Techfest website attracting over 20 lakh hits that year with 20,000 student registrations worldwideIntroduced MyTechfest, a personalized homepage for users with customized competition updatesConducted the first ever online treasure hunt witnessing a record participation of over 2000 studentsHeaded a team of 20 student volunteers to successfully execute Gaming Zone which attracted a participation of about 1200 gamers including some of the country’s top clans