I am responsible for managing the case management tool used by Investment Bank operations. My role involves overseeing the process of introducing new teams in IB operations to this Product. This includes handling business discussions, planning, providing trainings, collecting feedback and requirements, analyzing business benefits to prioritize customization and development needs. After implementation, I monitor tool usage and case progression.I assist users in training machine learning… Show more I am responsible for managing the case management tool used by Investment Bank operations. My role involves overseeing the process of introducing new teams in IB operations to this Product. This includes handling business discussions, planning, providing trainings, collecting feedback and requirements, analyzing business benefits to prioritize customization and development needs. After implementation, I monitor tool usage and case progression.I assist users in training machine learning models to efficiently categorize and prioritize tasks and cases.I also provide training to our users on utilizing analytics tools such as Kibana.I organize and lead management forum meetings for the business owners which are used sharing information about the latest features, usage statistics for their team, areas for improvement, expectations, requirements, feedback, escalations etc. Show less

I coach and train the team to understand their roles. Facilitate the discussions. Resolve conflicts. Work on solving impediments. Make sure the Scrum/Kanban ceremonies are efficient. I keenly observe the team and provide suggestions and feedback.Support the product team with new ideas.Acting as an Agile Ambassador

Legal Entity | Entity Equity and Debt Hierarchies | Reference Data | BCBS 239 | BIG Data | Datalake | IT Risk | Azure | Colibra |Data GovernanceBusiness Analyst on strategic initiative of UBS to build a datalake solution in Azure cloud using BIG data technologies. Determined and implemented datalake security requirements in order to secure access for each dataset in the lake.

BCBS 239 implementation aimed at collating all the risk related information about Legal entity, Country and Industry at a single location. And I was instrumental in determining IT applications using risk data in the finance and risk space, identifying various local version of risk data used by these applications, collating all the local data versions and collating them to create a master data version, identifying the right source & owner application of each attribute.

Started working in UBS on a legal entity and hierarchy application which was dormant for years due to concern of usability and data quality, it also lacked documentation and peer knowledge. And I am so proud that I turned this dormant application into a fully functional one which was adopted by Market risk and was chosen an strategic application to implement BCBS requirements. And this was possible by performing reverse engineering & documenting the minor details, socializing with wider groups… Show more Started working in UBS on a legal entity and hierarchy application which was dormant for years due to concern of usability and data quality, it also lacked documentation and peer knowledge. And I am so proud that I turned this dormant application into a fully functional one which was adopted by Market risk and was chosen an strategic application to implement BCBS requirements. And this was possible by performing reverse engineering & documenting the minor details, socializing with wider groups and highlighting its capabilities, benefits & use cases- Show less

RETAIL BANKING | RETAIL BANKING CREDIT RISK IT | CORE BANKING TRANSFORMATION | FINACLEIntegration and implementation of retail credit decision system in Finacle Core BankingKey work Area• Credit requirement elicitation for 5 credit products - Home Loan, VAF, Personal Loan, Credit card and Overdraft.• Eligibility, Affordability and Behavioral requirements gathering for the Credit system• Requirement elicitation for MIS and reporting• Integration of Credit system… Show more RETAIL BANKING | RETAIL BANKING CREDIT RISK IT | CORE BANKING TRANSFORMATION | FINACLEIntegration and implementation of retail credit decision system in Finacle Core BankingKey work Area• Credit requirement elicitation for 5 credit products - Home Loan, VAF, Personal Loan, Credit card and Overdraft.• Eligibility, Affordability and Behavioral requirements gathering for the Credit system• Requirement elicitation for MIS and reporting• Integration of Credit system with Finacle Core Banking Solution• Integration of Credit bureau and using the bureau information in credit decision• Implementation of application fraud detection• Successfully implemented credit Decision System in Botswana, Uganda, Tanzania and Namibia Show less

ORGANISATION MANAGEMENT SYSTEM (ERP which managed employee lifecycle, HR and finance processes)