Praful Dev M K Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Senior Analyst to Refinitiv Data Platform and Refinitiv Realtime Optimized Applications.• Leveraged CloudWatch logs analysis to identify and rectify errors causing client interruptions.• Proficiently managed client support tickets through Salesforce.• Received regular commendations from clients for going above and beyond in addressing their needs, resulting in increased referrals and positive testimonials.• Facilitated seamless collaboration with internal teams to… Show more • Senior Analyst to Refinitiv Data Platform and Refinitiv Realtime Optimized Applications.• Leveraged CloudWatch logs analysis to identify and rectify errors causing client interruptions.• Proficiently managed client support tickets through Salesforce.• Received regular commendations from clients for going above and beyond in addressing their needs, resulting in increased referrals and positive testimonials.• Facilitated seamless collaboration with internal teams to resolve issues promptly.• Utilized API Playground for efficient data retrieval via API calls.• Ensured data security by verifying permissions on Machine IDs, which served as login credentials.• Expertly extracted and shared stock data using Data Scope application with clients.• Received regular commendations from clients for going above and beyond in addressing their needs, resulting in increased referrals and positive testimonials Show less

Kochi, Kerala, India

Worked as business analyst for TCS corporate marketing team.

Kochi, Kerala, India

* Worked as a production support engineer dealing with the Photo services both in-store and photo.walgreens.com.• Worked in the retail domain.• Monitoring Azure Kubernetes Cluster, microservices via Dynatrace, and Kibana tools.• Executed commands against Kubernetes clusters using kubectl.• Written and executed various CQL for Cassandra database and DDL/ DML statements for MSSQLAzure DB.• Worked mostly during business hours to interact with customers and clients in a… Show more * Worked as a production support engineer dealing with the Photo services both in-store and photo.walgreens.com.• Worked in the retail domain.• Monitoring Azure Kubernetes Cluster, microservices via Dynatrace, and Kibana tools.• Executed commands against Kubernetes clusters using kubectl.• Written and executed various CQL for Cassandra database and DDL/ DML statements for MSSQLAzure DB.• Worked mostly during business hours to interact with customers and clients in a better way.* Participated in the monitoring of deployment operations on change requests which involved database changes spring and spark jobs.* Monitored system for any issues/blockers and drive it to the resolution to aim at producing high- quality deliverables and a smooth customer experience.* Recognized and adopted best practices in analysis, validation, and documentation.* Coordinated cross-functionally to accomplish activities. Interacted with internal and external peers and/or managers to exchange information related to assigned activities when required.* Worked as a Developer for the Photo services of Walgreens.* Debugged code for errors for reported issues. Analyzed API Calls for errors.*Made Database changes when needed. Show less

Post Graduation In Data Science, Data Science

Bca, Computer Programming