Result- driven SCCM/ Intune administrator with 2 years of experience in managing and maintaining Microsoft SCCM/ Intune infrastructure. Proficient in deploying software, updates, and OS, while ensuring compliance and optimized system performance. As an Analyst my key responsibilities are Incident and Change management, Server & workstation Patching, Application onboarding, Distribution point configuration etc. Adept at troubleshooting and resolving technical issues, with a strong fundamental in ITIL process and commitment to staying current with industry best practices. Demonstrates good communication skills and the ability to collaborate efficiently with cross functional teams.