Prafull Chavan Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

1. Led product strategy and roadmap development for platform within the US Retirement domain, resulting in a 20% revenue increase and a 30% boost in customer acquisition.2. Delivered 15 major releases of retirement planning platform serving 50k+ users, maintaining 98% customer satisfaction score3. Spearheaded the development of a cloud-based retirement planning platform, resulting in a 30% increase in customer engagement and a 25% reduction in operational costs.4. Collaborated with cross-functional teams to design and implement a digital onboarding process for retirement accounts, reducing average onboarding time by 50% and increasing customer satisfaction ratings by 20%.5. Worked with stakeholders to identify and prioritize business requirements, resulting in the successful launch of a new IRA product that exceeded sales projections by 12% within the first eight months6.Spearheaded a high-performing team of 12 (developers, QA, BA, Scrum Master) to deliver high-quality features, achieving a 20% acceleration in project delivery through optimized sprint planning and performance management.7. Streamlined 401(k) plan administration workflows for 200+ corporate clients, managing over 2M participant accounts and $12B in assets. Gain in-depth knowledge of US retirement regulations, including ERISA, IRS, and DOL guidelines.8. Championed user-centric design principles throughout the product development lifecycle, ensuring products met evolving customer needs and delivered exceptional value.9. Architected and maintained a meticulously organized product backlog, including Roadmaps, BRDs, Workflows, Epics, Stories, Tasks, and Mockups, utilizing agile methodologies.10. Provided astute leadership, invaluable mentorship, and unwavering support to budding team members, nurturing their professional growth and flourishing within the organization.

Pune, Maharashtra, India

1. Led cross-functional collaboration with stakeholders to define and prioritize product roadmaps, strategies, and features, aligning deliverables with key business objectives.2. Digital Banking Solutions: Played a key role in developing mobile and web-based banking applications, enabling customers to perform transactions, view statements, and manage accounts seamlessly.3. Core Banking Systems: Collaborated on the migration and modernization of core banking systems to improve scalability, security, and operational efficiency. 4. Insurance: Implemented a claims management system for a property/casualty insurance company, which improved claims processing times by 40% and reduced claims costs by 15%5. Acted as the primary liaison between stakeholders and development teams, ensuring clarity of requirements, timely feedback, and the delivery of high-quality, user-focused features.4. Translated complex business requirements into actionable deliverables, including Business Requirement Documents (BRDs), Functional Specifications (FSRs), System Requirement Specifications (SRSs), user stories, use cases, and process flows.5. Partnered with development teams to ensure alignment and resolve requirement-related discrepancies, driving efficient and collaborative project execution.6. Spearheaded integration of robo-advisory features into wealth management platform, increasing client adoption by 65%7 .Delivered end-to-end project support, including training, documentation, and change management, to facilitate smooth adoption and implementation of solutions.Key Achievements:1.Recognized with Star Performer Client Awards in 2020 and 2022 for delivering products that achieved cost savings of up to 35%, enhancing operational efficiency.2. Spearheaded the successful launch of 3 new products and the execution of 7 high-impact projects, driving increased revenue and enabling automation of critical business processes.

Pune, Maharashtra, India

1. Executed core insurance platform modernization for a leading Life Insurance provider, managing 5Cr+ policies and reducing claim settlement time by 60%.2. Implemented IRDAI regulatory changes across 25+ insurance products, ensuring 100% compliance with new ULIPs guidelines3. Streamlined agent onboarding process reducing TAT from 15 days to 48 hours, enabling 30,000+ agents' rapid deployment4. Led digital transformation of premium collection system handling ₹2000Cr annual premium, achieving 99.8% auto-reconciliation5. Worked with stakeholders to identify and prioritize business requirements, resulting in the successful launch of Integrated bancassurance channels with 12 partner banks, generating 45% growth in new business premium.6. Worked with stakeholders to identify and prioritize business requirements, resulting in the successful launch of a new credit card product that exceeded sales projections by 12% within the first six months.7. Automated KYC verification process using OCR and video KYC, reducing customer onboarding time from 7 days to 30 minutes8. Implemented real-time fraud detection system reducing fraudulent transactions by 75% across retail products9. Created analytics dashboard for 100+ bank branches enabling real-time monitoring of business metrics and SLA adherence10. Designed cross-sell engine increasing product penetration from 1.2 to 2.8 products per customerAchievements:• Onsite coordinator for UK from May 2018 to Jun 2020. • Received “Q2 MVP Award” for reducing operational effort by 30%

Mumbai Area, India

Conduct comprehensive market research and analysis to identify current trends, competitive landscape, and emerging opportunities within the Indian telecom industry.Collaborate with cross-functional teams including sales, marketing, and product development to gather requirements and align strategies for presale activities.Develop detailed business proposals and presentations tailored to specific client needs, showcasing our telecom solutions and services.Utilize strong financial acumen to create cost-benefit analyses, pricing models, and ROI calculations to support sales efforts and negotiations.Serve as a subject matter expert, providing insights and recommendations on industry best practices, regulatory compliance, and technological advancements.Lead client meetings and presentations, effectively articulating the value proposition of our telecom offerings and addressing inquiries or concerns.Build and maintain relationships with key stakeholders, including telecom operators, government agencies, and industry associations, to foster business partnerships and drive revenue growth.Stay abreast of market dynamics, competitor activities, and customer feedback to continuously refine and enhance our presale strategies and offerings.Domain: Telecomm

Mumbai, Maharashtra, India

I played a pivotal role in India's First Transport Aggregation Platform, which focused on parcel, courier, movers, and full truck services, establishing a robust network in key cities such as Mumbai, Pune, Hyderabad, and Kolkata. Our startup aimed to revolutionize the logistics industry by providing an integrated platform that catered to various transportation needs, ranging from small parcels to full truckloads. As a core member of the start-up team, I was deeply entrenched in various operational facets, including:Strategic Planning:I played an active role in defining our market positioning, identifying target customer segments, and crafting expansion strategies. Through thorough analysis of market trends, competitor landscapes, and customer feedback, we formulated effective business strategies primed for success.Product Development:Collaborating closely with our tech and product teams, I contributed significantly to shaping our platform's features and functionalities. Prioritizing user experience, scalability, and reliability,Business Development:As a key member of the business development team, I spearheaded efforts to onboard new partners and expand our network of service providers.Operations Management:Overseeing day-to-day operations, I ensured smooth coordination among various stakeholders, including drivers, logistics partners, and customers. Developing standard operating procedures (SOPs) and implementing quality control measures.Marketing and Branding:Collaborating closely with the marketing team, I contributed to the development of impactful marketing Acquisition by Go Comet:Driven by our startup's remarkable growth trajectory and market traction, we attracted the attention of Go Comet, a prominent player in the logistics industry. In navigating the acquisition process, I collaborated with legal advisors, financial analysts, and stakeholders, facilitating due diligence, negotiations, and seamless integration into Go Comet's ecosystem.

Navi Mumbai

Spearheading the development of innovative prepaid products to enhance business offerings and cater to evolving customer needs.Crafting and executing dynamic digital media campaigns to effectively promote newly developed products to the targeted audience, maximizing outreach and engagement.Engaging with vendors to facilitate seamless execution of new products across all 23 circles, ensuring efficient performance monitoring and timely adjustments.

Pune Area, India

mbarked on a journey as an engineer trainee, swiftly transitioning into the role of a seasoned senior business analyst through dedicated training and hands-on experience.Assumed the responsibility of grasping the fundamentals of business analysis, honing skills, and cultivating expertise in the domain.Engaged in comprehensive training sessions and practical exercises to understand the intricacies of business analysis methodologies, tools, and techniques.Actively collaborated with senior mentors and cross-functional teams to gain insights into business processes, requirements gathering, and solution delivery.Leveraged acquired knowledge and practical experience to contribute effectively as a senior business analyst, driving impactful business decisions and solutions.

International Certificate In Product Management, Product Management

Post Graduate Diploma In Management, Marketing Management, Distinction

Activities and Societies: Member of placements committee

Bachelor Of Engineering (B.E.), Electronics And Telecommunication, Distinction