As a key member, I collaborated closely with all head office operations team to manage all financial and operational needs. My responsibilities included:- Monitoring bank statements daily to ensure financial accuracy.- Converting quotes into orders in the CRM system.- Coordinating stock orders and scheduling installations.- Processing and raising invoices.- Managing purchase orders (POs), including raising and receipting.- Handling all stock movements and updates.I delivered a positive and professional experience for both internal and external customers, whether in person or over the phone. I also worked with the operations team to ensure they have all necessary resources, such as:- Maintaining installation diaries and schedules.- Providing job sheets with detailed installation notes.Additionally, I support the Commercial Area Manager in operational, financial, administrative, and project-related activities to ensure smooth execution of business operations.

All Duties involved in a Retail role- Welcome and greet customers - Store Maintenance - Handling all payment and refund processing - Stock control- Stacking Shelves and stock replenishment

 Preparing and issuing employment contracts to new employees.  Making sure that all employee Master file records are accurate and well maintained.  Organizing induction ceremonies and training for new staff.  Compiling the following data about employees: payroll - such as hours worked, pension contributions and also timesheets.  Setting up and maintaining employee’s personnel files.  Updating both manual and electronic personnel records when employees personal details change.  Involved in the performance review of staff.  Authorizing and issuing pay-slips.  Finalizing paperwork for when a member of staff leaves employment.  Assisting with the recruitment and selection process.  Checking all records to ensure they conform to the requirements of the data protection act.  Reading all correspondence including inquiry letters, job applications and CVs that are sent in.  Attending exit interviews and Involved in the disciplinary and grievance procedure