Prageetha Gamage Email & Phone Number

Toronto, On, Ca

Oshawa, Ontario, Canada

• Marketing & Content Creation - Developed and executed marketing strategies, including digital campaigns that led to a 15% increase in sales and a boost in brand visibility. Created engaging content for social media and digital platforms to attract and retain customers.• Project Management - Oversaw inventory management and coordinated a team of 10+ employees. Utilized MS Office Suite and MS Teams to streamline operations and ensure efficient workflow.• Customer Engagement - Interacted… Show more • Marketing & Content Creation - Developed and executed marketing strategies, including digital campaigns that led to a 15% increase in sales and a boost in brand visibility. Created engaging content for social media and digital platforms to attract and retain customers.• Project Management - Oversaw inventory management and coordinated a team of 10+ employees. Utilized MS Office Suite and MS Teams to streamline operations and ensure efficient workflow.• Customer Engagement - Interacted with customers to enhance service quality, incorporating feedback into marketing strategies to improve customer satisfaction. Show less

Pickering, Ontario, Canada

Counted inventory, resolved discrepancies, and completed inventory checks to keep the system accurate.Developed and implemented process improvements to increase overall efficiency by at least 20%.Improved business efficiency and profitability by 5% through process optimizations and implemented crisis management strategies for emergency preparedness.

Richmond Hill, Ontario, Canada

• Reporting & Analysis - Conducted over 300 customer interactions, addressing payment negotiations and updating account details. Created precise and detailed reports, supporting management with strategic decision-making and maintaining confidentiality.• Process Improvement - Monitored and analyzed customer accounts, identifying key issues and proposing solutions to improve collections efficiency.

• Technical & Support Coordination - Provided technical support and troubleshooting for software and equipment, resolving over 100 issues and enhancing system performance. Coordinated meetings and managed calendars using Microsoft Teams and Zoom.• System Efficiency - Improved operational efficiency through effective management of technical issues and user support.

Sri Lanka

• Content Development - Created and managed over 30+ creative assets monthly, including graphics, videos, and written content for digital and print media. Ensured all content was on-brand and aligned with marketing objectives.• Strategic Marketing - Executed comprehensive marketing campaigns that drove a 15% increase in subscribers and a 20% rise in revenue. Managed marketing activities, including market research, digital advertising, and performance analysis.• Campaign Management -… Show more • Content Development - Created and managed over 30+ creative assets monthly, including graphics, videos, and written content for digital and print media. Ensured all content was on-brand and aligned with marketing objectives.• Strategic Marketing - Executed comprehensive marketing campaigns that drove a 15% increase in subscribers and a 20% rise in revenue. Managed marketing activities, including market research, digital advertising, and performance analysis.• Campaign Management - Monitored campaign effectiveness using Google Analytics, leading to a 10% improvement in performance. Coordinated with cross-functional teams to align marketing efforts with company goals and budgets. Show less

Sri Lanka

• Managed end-to-end ATL/BTL marketing campaigns.• Engaged with the external stakeholders/ customers to complete the daily marketing activities.• Led the development and execution of campaigns aimed at increasing awareness, adoption, and gross revenue.

Colombo 02

• Developed date plan, work split, and agency split, properly controlled finance and maintenance reports.• Created agency brief and coordinated with other Brand Managers.• Coordinated printing process and magazine distribution.• Engaged with the winner selection and communication process.• Won Star Award at Dialog Axiata PLC Group Marketing Awards, 2017 & 2018

Colombo 02

• Marketing Support - Assisted with the launch of the AMEX Everyday card, coordinating customer communication and marketing activities. Supported administrative tasks and contributed to a 5% increase in customer retention.• Customer Interaction - Engaged with clients to answer questions, provide product information, and enhance their banking experience

Postgraduate Degree, Marketing/Marketing Management, General

Bsc In Business Management, Business Management, Final Year

Activities and Societies: �Undertaken the research based onChallenges and Opportunities based on small and medium enterprises in Sri Lanka.

Professional Diploma, Digital Marketing

Marketing

Education record

Postgraduate Degree, Business, Management, Marketing, And Related Support Services