The last administrative remnants of the Corona Crisis have been dealt with and we're reorganizing our unit. Starting in April 2024 the Operative Service Nürnberg will be split in three divisions. My division - the "Operativer Service 02" - includes 4 teams with around 80 staff members. Two teams provide short time working benefits and insolvency payments (KIA), one team accredits and funds a variety of vocational training opportunities (AMDL) and another team deals with administrative offenses relating to SGB III, SGB IX and AÜG (OWiG).In 2023 I've been certified as an assessor for EFQM, managing the assessment of our own unit and participating in additional assessments of other Operative Services' all over Germany.

Due to the Corona crisis my former division had grown from 7 teams in 2020 up to 12 teams in 2021. So the division was split into 2 units. My division - the "Operativer Service 02" - currently includes 5 teams with around 100 staff members. Two teams provide short time working benefits and insolvency payments (KIA), two teams focus on the accreditation and assessment of labor leasing companies (ANÜ), and another team disburses a variety of allowances for unemployed persons.My main task is to ensure that short time working benefits are provided in time for the region's companies. In a joint effort with the division "Operativer Service 03" my teams also started tackling nearly 30.000 final audits, in order to check if the benefit payments were legitimate. The challenge is to get all audits done until end 2023, while working with mostly short-term employees whose contracts are limited to two years.

The division "Operativer Service 02" provides labor market services for 20% of the Bavarian job market. From 20/04 to 21/07 it consisted of 9 teams with more than 200 staff members. Four teams provided short time working benefits and insolvency payments (KIA), two teams focused on the accreditation and assessement of labor leasing companies (ANÜ), one team prosecuted administrative offences (OWiG), two teams disbursed a variety of allowances for apprentices as well as unemployed persons (BAB/Reha, SB-AV).My start as a division manager overlapped with the start of the Corona crisis. First challenges in my job included reorganizing the division as well as setting up and running a support structure of an additional 350 assistant officers. Thankfully my precedessor was available as a mentor during the first two months.Later my main task was to ensure that short time working benefits were provided within 10 days after application for up to 25.000 companies per month. These payments kept the companies alive and prevented job losses. Before the crisis the annual workload of my KIA teams consisted of about 2000 applications per year.

The programme's goal was to enable trainees to take on a position as a division manager in the Federal Employment Agency (BA). It consisted of 3 stations in which trainees work in different positions. The program was accompanied by extensive training in leadership and management skills.My stations included:19/04 - 19/09 Job Placement Officer, Federal Agency of Employment RosenheimThe job included consulting unemployed persons as well as monitoring their progress in seeking a new job. During my stay I provided nearly 200 persons with guidance on how to search and apply for a job. 19/10 - 20/03 Team Leader, Family Benefits Office Hof The job included leading a team of 20 assistant officers, who handled child benefit applications, distributing a daily workload of up to 1000 items, as well as ensuring that KPI's were achieved.20/04 - 20/12 Division Manager, Federal Employment Agency NürnbergThe division "Operativer Service 02" included 7 teams with about 150 staff members until mid 2020.

Project Manager in the foundation's program on lifelong learningKey Projects: "New Models of Vocational Education" - managing a series of workshops on the effectiveness of modular forms of vocational education (2017-18). "Evaluation of the Cologne model of qualification" - managing the evaluation of a multi-stakeholder qualification program for lowly qualified persons in order to identify success factors and the model's potential for scaling. Also staging a conference about the evaluation's findings in the Cologne town-hall with 250 participants (2017-18). "Professionalization of Adult-Educators"- lead of a team of 11 persons, managing the design and launch of an online information portal for adult-educators. In 12/18 the portal wb-web.de had around 60.000 unique users per month (2013-16)."Adult Learners in digital Learning Environments" - core team member doing research and analysis for an EU-financed, international study on the state of play of ICT-enhanced adult education (2013-14). Side Projects: "Creative Commons Licensing" - consulting other projects within the foundation on the implementation of CC-Licenses as well as co-authorship of a manual on the use of CC-Licenses in foundations ("Freie Lizenzen - einfach erklärt")."Stiftungscamp 2016" - staging a foundation-wide Barcamp for 300 colleagues, leading a team of 15 persons.

Seminars on Grounded Theory (2013); Biographical Theories and Research (2012); Longitudinal Research Design (2012); Milieu-Theories (2011)

Longitudinal study on individual trajectories of lifelong learning and the impact learning activities have on biographies. Activities: Research-design, design and evaluation of research instruments, lead interviewer, data-mining, presentation of research outcomes

Seminars on theoretical and practical concepts of adult education

Comparative study on efficacy of German high school diplomas. Activities: research design and writing a proposal for funding, research on state-of-play of high school diplomas within different federal states of Germany (Bavaria, Baden-Württemberg, and Hesse)

Comparative study on knowledge-management within social and commercial enterprises. Activities: research-design, design and evaluation of research instruments, interviews, presentation of research outcomes

Design and marketing of courses for adults

Instructor for computer courses for highly gifted students (age 8-14)

Conzeptualization, management and marketing of an add-financed, local youth magazine with a team of 15 persons. The key element of the magazine was an events-calender focused on young adults' interests. At it's best "Sputnik" distributed 7000 issues and made a little profit.