Successfully managed the design, configuration & implementation of SalesForce NPSP. Ensured that the new system met the organisations requirements and managed a smooth transition from old to new. Team Lead & Salesforce System Administrator for the on-going system support, enhancements, reports, and problem resolution. Providing support across the whole organisation. Provide and validate data for campaigns and management information. Automate as much as possible to free up users… Show more Successfully managed the design, configuration & implementation of SalesForce NPSP. Ensured that the new system met the organisations requirements and managed a smooth transition from old to new. Team Lead & Salesforce System Administrator for the on-going system support, enhancements, reports, and problem resolution. Providing support across the whole organisation. Provide and validate data for campaigns and management information. Automate as much as possible to free up users from day to day admin work. Show less

At Diligenta, I effectively managed time between business as usual, projects, problem calls and new requirements. I was the lead analyst and support for the HR/Payroll system for approximately 4000 employees across 2 separate businesses. As part of my role I kept the system current by implementing new requirements and upgrading the system on a regular basis, including HR and Payroll legislative changes. I implemented changes based on SDLC principals and adherence to strict change… Show more At Diligenta, I effectively managed time between business as usual, projects, problem calls and new requirements. I was the lead analyst and support for the HR/Payroll system for approximately 4000 employees across 2 separate businesses. As part of my role I kept the system current by implementing new requirements and upgrading the system on a regular basis, including HR and Payroll legislative changes. I implemented changes based on SDLC principals and adherence to strict change control processes.As a senior systems analyst I was involved in the implementation of the PeopleSoft HR/Payroll system. My role ranged from writing technical specifications, configuring and writing code to testing. I managed project testing from creation of a test strategy to helping to write functional test plans, scripts and execution.I led the data migration from the PeopleSoft HR and Payroll system to SAP HR/Payroll. This involved managing external consultants both on-shore and off-shore, to achieve the desired project and system support outcome. Show less

Worked on Peoplesoft HR Shared services project with Anderson Consultants. Centralised the HR systems of companies owned by AMP on to Peoplesoft 7.5. Supported Peoplesoft 7.5 from January 2000 to April 2006.Other projects include: - Individual Savings Account (ISA) Project- Pensions Simplification Project- Agents Commission System support.

Retail management systems including Core Merchandising, Warehouse Processing, Order Tracking and On-line Contracts.

Distribution Management Systems, including Purchase Order Processing, Sales Order Processing and Warehouse Management systems.