I am a Senior Business Analyst with a passion for driving operational excellence and delivering exceptional results. With a solid track record in project management, stakeholder engagement, and regulatory compliance, I thrive in collaborative environments where I can leverage my expertise to optimize processes and drive strategic objectives. Skilled in data analysis, visualization, and automation technologies like Power BI and SQL, I am committed to delivering impactful solutions that drive efficiency, cost savings, and organizational success.Skills:Leadership and team management | Business analysis and process improvement | Stakeholder engagement and communication | Project management and delivery | Regulatory compliance and risk management | Data analysis and visualization | Strategic planning and decision-making | Root Cause Analysis (RCA) | Critical Thinking and Problem Solving | Training and mentorship | Use Cases | RFP Review | BRD | FRD | FSD | Epics | Requirement Elicitation & Gathering | Process Flow & UML Diagram | User Stories | Scrum-Agile | Gap Analysis | Wireframes & Mockups | Requirement Prioritization | Release Planning | UAT and Bug ManagementTechnical Skills:Jira | Power BI | MS Office | Google Tools | Figma | MS Visio | Draw.io | Pencil | Teamwork | SQL | LOS (Sunsoft and MOL) | LMS (McDonald and Red Carpet Servicing) | Docusign | SignNowProjects:1. In-house Loan Servicing2. Libor Transition3. Go Green and EFT (Auto Pay Setup)4. TRID (TILA-RESPA integrated disclosures) Implementation5. Cenlar Mortgage6. Freedom Mortgage7. Mid-First Bank8. Balbec & Rocktop