Pragya . Email & Phone Number

Bengaluru, Ka, In

AWS cloud migration

AML, Transaction monitoring

Bengaluru, Karnataka, India

 Led a team of offshore consultants to oversee the consulting support and services provided to clients along with managing my own consulting account.  Set expectations for the team and conducted mentorship sessions to ensure all consultants are meeting standards to ensure client satisfaction.  Led product assurance and analytical review for retail lending vertical for a major Irish Bank for creating a uniform standard and business rules by analyzing organizational operations to develop strategies for improving efficiency and thereby, avoid any regulatory sanctions. Worked as lead for industry analysts on behalf of NTT data for BFSI consulting and services vertical for two market research with Everest on behalf of NTT - -Digital services in Capital Market -PEAK Matrix 2021 and Application and Digital Services (ADS) in Life and Annuities (L&A) Insurance – PEAK Matrix® Assessment 2021  Interviewed internal leadership and teams across various geographies to prepare compelling case studies and presented the deck with supporting artefacts for NTT digital capabilities to industry analysts in the best way possible.Key Skills: RFI, Topical knowledge of capital markets, Digital Banking, JIRA, confluence, CPQ, Salesforce (NEX), Consulting, Team Management, RFI, Market Research, Case Study, Retail Lending

Bengaluru Area, India

 Managed implementation of multiple large-scale complex solutions for Debt Manager- a collection & recovery software product for clients from various sectors – telecom, utilities, NBFCs and banks across APAC, EMEA and NORAM regions. Led strategic detailed analysis and design workshops to gather and analyze client requirements in collaboration with business and technology stakeholders.  Conducted customer interviews with my APAC clients to analyze Debt Manager Pro (a cloud native product) and suggest features and insights for its fitment into APAC Collections and Recovery market. Additional tasks during the implementation approach included:• Logical workflow configuration to best suit the customer outcome using custom SQL queries and standard product features.• Configuring customer communications using HTML and velocity• Writing BLAZE decision management business rules-decision trees, scorecards, decision tables, graphic decision flows and customized template using SRL regex. Get a glimpse of the product I have worked on: Blaze Advisor, Debt ManagerKey Skills: Collections & Recovery, Debt Manager 10 and 11, Blaze Advisor, SQL, DBMS, Velocity, HTML, Visio, AWS, Agile, JIRA, Confluence

Chennai

 Analyzed GST guidelines and worked on GST implementation independently for five clients simultaneously. Worked as a consultant to ensure GST (a new indirect taxation) guidelines successful implementation in core lending product and products already implemented with clients through change management.  Updated product roadmap to include GST features to the product and closely monitored and supported the development and testing process.  Conducted workshops with clients to give them walkthrough of GST guidelines and explain the product changes to meet those. Product that I have worked on: Dealer Funding solution Requirement gathering, gap analysis, solution design, UAT support and user training to successfully implement the Dealer funding product that reduced TAT from onboarding to disbursement by 50% and thereby, reducing operation cost incurred significantly. Product that I have worked on: Lending solution Started the initiative to simplify change management process.  Set up standard stakeholder RACI required for change request approval to minimize TAT in change deployment.Key skills: Product architecture analysis, Product roadmap, Waterfall SDLC, Wireframes, Commercial Funding, Loan Origination and Management, GST, Change Management

Chennai, Tamil Nadu

 Worked as consultant for product development, product implementation and product presales for core banking and lending software products intended for financial institutions. Ensured that the development team was working according to the roadmap established during regular planning sessions.  Performed research on clients' requirements and competitors' movements and worked closely with product owner to produce product roadmap.  Based on product roadmap, prepared wireframes for new product features.  Did extensive study on product architecture and interface requirement that participating systems should meet based on which prepared interface control document that primarily used STP. Get a glimpse of the product I have worked on: Digital Core Banking. Ensured smooth implementation of Loan Origination and Loan Management software system (Retail and SME) for 26 Foreign Offices of one of the largest banks in India that involved commercial and consumer loan. Get a glimpse of the product that I have worked on: Digital Lending Collaborated closely with senior consultants to conduct workshops, JADs, client interviews for requirement gathering.  Analyzed customer requirements and nonfunctional requirements, completed gap analysis, and produced apt solutions by documenting them as solution design documents. Led UAT support and conducted user training for six foreign office clients. As part of product presales team, prepared RFP/RFI response to prospective customer, provided product demonstration and proof of concept.  Closely analyzed customer feedback and presented them back to product team.Key Skills: Product architecture analysis, Product roadmap, Waterfall SDLC, Wireframes, Interface study, Market research, Business Rules Engine, Bizagi Modeler, Balsamiq, XML request and response (STP)

Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering, 8.29/10

Activities and Societies: Art of Living, Corona ( Tech-fest), Melange(cultural-fest)

High School, Mathematics And Science, 91.4

Activities and Societies: House Captain in school,Participated in school festivals,extempore, essay-writing, story writing and quizzes.