Experienced professional with a background in backend operations, sales chat support, and consulting. Proficient in providing exceptional customer service, resolving complex issues, and working collaboratively with cross-functional teams. Highlights of my career include:5 months as an Associate - Backend L2 at Concentrix, where I gained expertise in managing customer queries and ensuring timely resolution of issues.8 months as a Sales Chat Associate at TTEC Ahmedabad, where I excelled in delivering customer-centric solutions, achieving targets, and collaborating with sales teams.9 months as a Sr. Associate Consultant at WNS Pune, where I developed and implemented innovative strategies for improving operational efficiencies, driving revenue growth, and delivering exceptional client experiences.Looking forward to leveraging my skills and expertise to contribute to a dynamic organization.