- Assist front office Manager in efficiently managing the department and the smooth functioning of day-to- day operations to the establishment’s concepts and policies.• Monitoring Financial Performance (Upselling, Room Revenue) • Ensuring Customer satisfaction (Guest Feedback, Social Media Review) • Multi-skilling of associates and Duty Managers ensuring a workflow. • Empowering the right candidate to take minor decisions in the departmental operations and increasing their confidence and moral to take up higher responsibilities.• Strong implementation of Back-office procedures and Operations to ensure the fulfilment of qualitativeand quantitative commitments.•Execute the Night audit process to bring about accurate revenue yielding after checking transactions during