As a Student Service Officer, I provide comprehensive support to students, offering counseling on academic and personal matters, maintaining attendance records, and consulting with parents and teachers regarding student performance and behavior. I also prepare and analyze student survey feedback, generate detailed reports, and assist in organizing events and tours. Additionally, I manage special student profiling, monitor behavior, record incidents, and ensure the attendance of students.

Managed MBA classes, including administrative tasks such as scheduling, coordinating guest lectures, and managing course materials.Assisted professors in preparing course materials, including lecture slides, assignments, and exams.Facilitated class discussions and group activities to enhance student engagement and comprehension.Provided one-on-one academic support to MBA students, offering guidance on course concepts, assignments, and exam preparation.Conducted review sessions and workshops to reinforce key concepts and address student questions.Graded assignments, quizzes, and exams promptly and provided constructive feedback to students to support their learning process.Utilized learning management systems (LMS) to organize course materials, communicate with students, and track student progress.Acted as a liaison between students and professors, addressing student concerns and communicating feedback to improve course delivery.Took on additional responsibilities by teaching classes for Bachelor of Business Administration (BBA) students in Financial Accounting and Managerial Accounting.Designed lesson plans, delivered lectures, and led discussions to cover course content effectively.Developed and administered assessments to evaluate student understanding and progress.Adapted teaching methods and materials to meet the diverse learning needs of BBA students.Provided mentorship and academic guidance to BBA students, fostering their academic growth and success.Collaborated with faculty members to align course content and assessments with program objectives and accreditation standards.Participated in departmental meetings and professional development activities to enhance teaching skills and stay updated on best practices in education.

Assisted in processing and evaluating insurance claims submitted by policyholders according to company policies and regulatory guidelines.Conducted thorough investigations into the validity of insurance claims, reviewing documentation, and liaising with clients and relevant stakeholders.Compiled and analyzed data related to insurance claims, identifying trends and patterns to inform decision-making processes.Prepared reports and presentations summarizing claim statistics, trends, and outcomes for management review and strategic planning purposes.Collaborated with cross-functional teams, including underwriting and risk assessment departments, to ensure timely and accurate processing of insurance claims.Participated in meetings and training sessions to enhance understanding of insurance policies, claim procedures, and industry regulations.Assisted in maintaining accurate records and documentation of insurance claims, ensuring compliance with internal controls and audit requirements.Provided administrative support to the Finance Department, including data entry, filing, and correspondence management.Contributed to special projects and initiatives aimed at improving efficiency, customer service, and overall performance within the Insurance Claim division.

Conducted phone surveys with respondents to assess COVID-19 impact on farmers, machinery service providers, input dealers and return migrants for Cereal Systems Initiative for South Asia (CSISA) project under CIMMYT.- Conducted surveys and interviews as an Enumerator for a project organized by the Institute for Integrated Development Studies Nepal.- Gathered data through structured questionnaires and interviews with participants, ensuring accuracy and reliability of information.- Maintained detailed records of survey responses and other data collected during fieldwork.- Collaborated with project supervisors to address challenges and ensure smooth implementation of data collection activities.

- Managed administrative tasks efficiently as a Tour Officer, ensuring smooth operation of daily activities.- Coordinated client inquiries, bookings, and reservations, providing excellent customer service and addressing client needs promptly.- Handled client communications effectively, including itinerary planning, travel arrangements, and resolving any issues or concerns.- Maintained meticulous records of client interactions, bookings, and financial transactions to ensure accuracy and accountability.