Pragya Tripathi Email & Phone Number

California, United States

Los Gatos, Ca, Us

Mountain View, California, Us

∙ Architect and build system using LLMs, multiple agents, tools and planner to automate entering, reviewing and summarizing a customer's income tax forms with a goal to reduce 35 screens and 53 actions in TurboTax Income pages. ∙ Power prompt templates with RAG by adding closest context from knowledge base built on tax information.∙ Provide technical leadership, and drive technical direction for a LLM team that focuses on sentiment analysis for outbound campaign from 27M product surveys which has realized revenue impact of $4.2M for TurboTax.∙ Support Generative AI initiatives to democratize GenAI across the company with robustness and scale.∙ Architect solutions for large scale Applied ML for personalization of TurboTax HomePage that yields ~ 95M unique visitors each year and work on designing and building inference system with stringent SLA of P99 ~100ms, feature engineering pipelines that can handle ~42k events per second, model inference for 1050 requests per second, and models that have outperformed baseline by 12 index points bringing in incremental revenue of ~ $10M.∙ Optimize tree-based models for extreme feature sparsity and decrease latency of recommender systems to produce recommendation within ~ 30 ms including preprocessing.∙ Collaborate with product and marketing teams to design and run successful A/A and A/B tests on various marketing experiences powered by recommender systems on TurboTax Homepage for selected audience segments tracking and analyzing important business metrics as click through rate, traffic to auth and revenue per visitor. ∙ Partner with cross-functional teams, product owners, and stakeholders to strengthen recognition rate of visitors with high confidence since deletion of third party cookies.∙ Mentor and grow junior ML engineers in AI org and help to uplevel ML talent across the company through presentations designed to up level ML engineering skills.

Atlanta, Georgia, Us

• Led several teams and projects for micro services, data APIs, Machine Learning and analytics• Design and build pipelines to add data sources to the platform for ML and Analytics using Storage, Pub/Sub, Dataflow and Composer in Google Cloud Platform• Design and build visualization platform using Looker and React to fulfill business reporting requirements• Create data aggregation models for reporting metrics and feature engineering using Airflow and BigQuery• Build batch APIs to meet customer data demands with compression and pagination using Spring WebFlux• Automate infrastructure setup using Terraform and Helm for GCP Kubernetes Cluster• Setup Istio to guard Kubernetes cluster and establish mTLS connection with JWT authentication with Apigee Gateway• Work with compliance and security teams to fulfull regulatory and security requirements • Come up with predictive analytics ideas to create powerful and intelligent reporting• Build predictive analytics pipeline to support reporting using AI Platform, BQML and Kubeflow

Atlanta, Georgia, Us

• Lead a team of 3 data scientists in Innovation Labs to fuel innovation efforts in technologies like Artificial Intelligence, Machine Learning, Natural Language Processing, and Blockchain.• Talk to clients about their needs, expectations and goals, and come up with a plan to solve them using data science and machine learning.• Clean, extract, transform and load ~200 million banking data for modeling using PostgreSQL, Spark, and Pandas in Azure cloud infrastructure. • Analyze data using descriptive statistics, and use clustering, regression analysis, decomposition methods and smoothing techniques for time series data.• Create training and test sets and model data using deep learning techniques like RNN, Attention models using Keras and Tensorflow.• Adopt rapid experimentation to prove accuracy of Machine Learning models before it can be adopted in the company's products.• Created an Ethereum based blockchain react native app where users could trade colored dots with one another for prizes to create a fun and educational experience for NCR Innovation Conference attendees.

Atlanta, Georgia, Us

• Worked on digital and mobile banking platform, which serves millions of users and 600 financial institutions across the country. • Researched end-to-end workflows from requirements outlining scope, effort and dependencies, and create technical designs.• Designed, developed and tested interactive user interface and implemented server-side logic for workflows like user authentication, check deposit, transfers, transactions history, and bill payment.• Applied machine learning algorithms to create prototypes to find profitable user segments for any Financial Institution.• Planned and executed data migration tasks between data centers, while debugging and resolving production defects.• Facilitated the team as scrum master, and created acceptance criteria for client commitments.• Used Agile methodologies for software development, worked in cross-functional teams to improve development practices and developed necessary tools.

• Provided paraprofessional advising and peer tutoring to senior and junior undergraduate students.• Developed and conducted programs to promote diversity, personal development, and academic performance for 40 residents, mobilizing budget of $2.5 per resident per semester.• Served as a Resident Academic Advisor for the first two years, and assisted incoming students to adjust to campus life.

• Assisted around 200 faculty and staff members, and 900 students in Columbia College with technical difficulties.• Trained 200 incoming students and faculty members each year to use the technologies available in Columbia College.

• Helped around 10 students per week on various subjects like Calculus, Pre-Calculus, Programming, Statistics, and Discrete Mathematics.• Motivated students to study hard by helping them create study plans, and proctored exams when required.

Mountain View, California, Us

• Worked on the Transform Online Banking project, which serves around 10 million customers across the United States.• Contributed to workflows such as user authentication, new user creation, and old credential conversion.• Developed Application Programming Interfaces (APIs) and built tests using Java for the assigned user stories.• Gained proficiency in technologies like Maven, Perforce, Splunk, Sencha tools, PowerMockito, and Velocity Markup.• Created an Android app to help students financially by connecting them to potential donor or seller of college materials.

• Initiated and completed the development of automated file uploading application, which the firm used to buy from third party vendors, resulting in reduced overhead cost of $3000. • Developed flowchart for Interactive Voice Response (IVR) machine, which provided debt information for NC populace.• Converted code in 16-bit CLIPPER application to 32-bit Xbase++ application for use in the SC county offices.

Columbia, Sc, Us

• Gathered necessary requirements for website projects from the clients and developed project plans.• Mobilized budgets as low as $300 and successfully completed web application projects.• Developed basic framework for websites and embarked on the projects upon receiving approval from the clients.• Prepared requirement documents, project plans, wireframes, and process flow diagrams as the project progressed.

Master’S Degree, Machine Learning

Bachelor'S Of Science, Computer Science, Accounting

Cambridge A Levels