Prahlad Santharam Email & Phone Number

Toronto, Ontario, Canada

- Perform hardware and software diagnostics on all devices using troubleshooting equipment and provide cost effective solutions to clients.- Perform level 1 repairs such as broken screen and battery replacements on most smartphones with the highest standard of care on most electronic devices within 1 hour.- Complete all training modules and follow OEM service manuals for OEM repairs.- Perform quality checks and refurbish all previously owned handheld devices for sale and regularly update all information on the database.- Recommend and install accessories such as screen protectors on all customer’s devices with perfection.- Create and update customer information on POS systems, prepare parts and accessories orders from approved suppliers.- Follow safety procedures according to industrial ESD and CSA standards.

Toronto, Ontario, Canada

- Prepare all items as per order in a timely fashion while following all HACCP and food safety guidelines.- Perform all side duties while working in the kitchen independently.- Seamlessly switching between two stations and putting out food in an orderly manner to have a smooth flow of orders especially during busy times of the day.- Adapt to complete any “on the fly” orders without affecting the quality of service.- Analyze and anticipate during the shift in terms of customer purchases and prepare items beforehand for a smooth flow or orders and also to prevent any items to be discarded at the end of the shift.

Thunder Bay, Ontario

- Follow HACCP and Food Safety guidelines when preparing and storing food. Coordinate and assign side duties to other kitchen staff during closing shifts. - Prepare complete dishes in the kitchen and follow the specifications in a fast paced environment.- Able to quickly adapt to make “on the fly” orders when requested without affecting the quality of service. - Able to multitask by seamlessly alternating between the side duties and completing food service. - Able to effectively communicate in a team setting.- Ability to lead the kitchen by coordinating with other cooks to complete every order as quickly as possible.

Thunder Bay, Ontario

- Perform level 1 repairs such as broken screen and battery replacements on most Apple handheld devices with the highest standard of care within an hour.- Use up-sell techniques to further increase sales numbers while maintaining overall customer satisfaction.- Able to handle several customers simultaneously without affecting the quality of service.- Able to effortlessly switch to higher priority tasks when needed even during repairs.- Greet customers with enthusiasm and explain any technical information in an easy to understand language.

Bachelors, Electrical And Electronics Engineering

Associate'S Degree, Electrical Engineering Technologies/Technicians