Rahul Patel Email & Phone Number

New York, Ny, Us

Leading Client Experience for Instant payments across NA, EMEA, LATAM, and APAC regions

Mountain View, California, Us

Product Manager - Bank Payments- Leading Tabapay’s TCH RTP, FedNow, Zelle, and Visa Direct Products for a seamless integration of banks and merchants with the payment networks

Wilmington, Delaware, Us

- Developing Client Solutions by bringing business, technology, and operations together through planning, advisory, strategy, vendor selection, KPIs, impact analysis, and governance- Specialise in client needs towards building Payment (ACH, Wires, Zelle, RTP, ISO20022 conversion) and Lending (Loan origination, Disbursement, Servicing, Portfolio management) solutions for commercial and consumer banking- Business sponsors, Treasury management, Core Payments Processing, Fraud detection, Compliance, InfoSec, Accounting, OFAC, representatives from bank’s branches, IT, Sales, Customer Support, Vendors, Operations are some of the teams that I work with in creating, implementing, and maintaining solutions- Going above and beyond the Scope of Work to identify and solve problems that elevate both end user experience and make business and technology operations efficient and compliant.

Wilmington, Delaware, Us

- Enabling clients to Go Live Faster with their product releases while keeping up with quality and best practices- Deriving data insights and bringing augmented analytics to end to end payment processing- Product ownership and business analysis for online commercial banking system ACI UOW- Intrapreneurship and process innovation for business growth

• Direct business analysis for 4 projects within Commercial Banking.• Reduced requirement delivery time to 3 months. Typical large channel project upgrades would take 6 months. Identified gaps in scope and business documentation and utilised idle time until release availability to perform impact analysis, create functional use cases, and engage stakeholders on upcoming requirements.• Highlighted design loopholes with Real Time Payments architecture and negotiated with third-party vendor.• Maintain an active relationship with business sponsors, product managers, project managers, technology teams, client services, and sales & onboarding.• Mentor the BA team in requirement gathering, gap analysis, business documentation, & cross functional skills.• Conduct customer interviews, derive insights, and create mock-up screens and user guides to close the loop.• Liaise with internal and external stakeholders to map user journey and communicate requirement delivery.• Pioneered agile methodology in treasury management – epics, user stories, scrum boards, agile ceremonies.• Co-ordinate product delivery management from project discovery to production for optimized deployment.

New York, Ny, Us

- Taught undergraduate students 'Data from Discovery', a data science course in R programming language.- Mentored students to identify, navigate, and draw insights from multi structured data.- Hosted weekly labs and office hours for reinforced learning working with data samples on Jupyterhub.- Advised students on choosing, implementing, and evaluating individual data science projects.

New York, Ny, Us

- Responsible for teaching undergraduate students Math for Economics.- Teaching included mathematical concepts such as derivatives, functions, continuity and differentiability, limits, vectors, matrices, etc.- Created and graded quizzes, midterm, and final exams.- Conducted recitation lectures to interactively solve doubts and queries put forth by the students.

New York, Ny, Us

• Acted as a front desk station officer at NYU’s card center catering to identification card requests daily.• Engaged in operations management, daily system configuration, and inventory management.• Skills showcased - Information Technology, Interpersonal Communication, Customer Service, and Professionalism.

- Built a low-cost AR/VR solution that streams real-time telepresence events (360 3D videos) and cuts cost of existing solutions by 90%- Designed the end to end algorithm to stream 360 videos and cast them to VR devices.- Developed the prototype to host events such as webinars and online classes.- Technologies used: React native, Azure MySQL, SPARK, Azure Media Services, Unity 3D.

London, Gb

• Directed a team of 30, facilitated agile ceremonies, spiked productivity by 35%, and achieved the level 2 of agile fluency.• Aided backlog prioritisation, created sprint matrices, and effectuated impediment removal for quality and data driven delivery.• Mentored developers and testers alike on enhancing cross-functional, communication, and collaboration skills.• Coordinated story estimation, weekly progress reporting, and project management using JIRA, Confluence, and Agile Central.

London, Gb

• Carried out requirement gathering, feature planning, functional designing, impact analysis, and user acceptance testing review of Global Pay Plus (GPP) and Flexcube Swiftnet Service Integrator (FCSSI) products for European SEPA payments. • Integrated 16 landscape applications without any design defects for projects such as BREXIT, Banking Ring-fencing, BLUE European expansion. Was awarded a Stewardship honour for out of the box contribution.• Boosted the agile framework by delivering 150+ user stories, creating 25+ feature templates, managing and analysing 80+ defects. Stimulated a cumulative 25% year-on-year improvement.• Scaled solutions for UK, Germany, Ireland, Portugal, France, and Spain simultaneously adhering to individual regulatory requirements.• Standardised and refined SharePoint space for creation, storage, and maintenance of documents such as BRD, FRD, SRS, etc.• Strengthened bug fixes and functional design by executing and analysing SQL queries on 10 million+ customer record database.• Interfaced with diverse stakeholders regularly for business requirements to ensure consistency, efficiency, and compliance.• Yielded at least 30 man-days by mitigating errors in initial development and testing phase of product automation.• Expedited product design-and-review process by manually testing for expected system behaviour in resource-crunch situations.

Theatre group of K. J. Somaiya College of Engineering, Mumbai University.

• Directed the theatre group of 30 members in national drama competitions.• Won 12 consecutive inter-collegiate street play competitions within a span of 2 months, up by 500% as compared to the previous year.• Boosted diversity and gender inclusivity by 25% year-on-year.• Managed team finances, administration, and spearheaded all art projects throughout the year.• Fine tuned leadership practices to enhance the creativity of team members and ways of working to increase the group's overall performance quality.

Directed and created the marketing video for the product of Chess Automated, now Square Off.

Supervised sales, handled finance, and dealt with risk factors to increase the profits of our family retail garment business.

Massachusetts, Us

• Represented The Republic of Algeria on the issue of exploitation of migrant workers.• Diplomatized the draft resolution and the final bill that was passed within the SPECPOL committee amidst delegates from over 110 countries.

Master Of Science - Ms, Information Systems

Education record

Bachelor'S Degree, Computer Engineering