• Over five years of experience as JIRA SME with an excellent knowledge and background working with such programs as JIRA Portfolio, Jira Service Desk, JIRA Agile, JIRA Capture and a large variety of other programs/plugins.• SME in Atlassian Tools: Administer and customize of JIRA, Agile, Crucible/Fisheye, Confluence, Service Desk, Crowd, Bamboo, Bitbucket (Stash) as per enterprise project and users.• Strong experience with managing JIRA in highly available environment.• Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments.• Administered and managed Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).• Extensively worked with application infrastructure architects to establish the physical environments to effectively perform the software builds and deployments with an emphasis on quality, integrity, and security.• Supported the integration of existing and new applications within the current infrastructure, including but not limited to: Fisheye, Crucible, Crowd, Bamboo, and Stash.• Advanced knowledge of the JIRA Cloud and Server platforms (Workflows, Issues, Issue types, Schemes.• Implemented JIRA, JIRA Agile and Confluence best practices.• Self-motivated with excellent abilities to learn new languages and other concepts quickly.• Excellent interpersonal skills and good abilities to communicate among team members.• Experience in maintaining Atlassian products like JIRA, Confluence, Fisheye, Bamboo, Crowd etc.• Good experience working with different Operating systems like Windows, Linux and iOS.• Strong at problem solving and understanding new technical concepts quickly and produce meaningful results.• Installed Structure plugin which allows to visualize complex relationships between linked issues.• Worked on Portfolio plugin to create the roadmap using the initiatives such as Organizing existing Jira Software projects, Configure Portfolio for Jira.
