Praise Elsa Abraham Email & Phone Number

With a Post Degree Diploma in Human Resources Management and Leadership Option from Camosun College, I have a passion for developing and empowering people, fostering a positive and collaborative work environment, and enhancing customer experience and retention. I graduated with a Dean's Honour in 2020, demonstrating my academic excellence and dedication to learning.As a Customer Service Supervisor at Thrifty Foods, I led a team of 10 associates to deliver exceptional service to over 500 customers daily, achieving a 95% customer satisfaction rate and a 10% increase in loyalty program enrollment. I also supported the store manager in hiring, training, and evaluating staff, ensuring compliance with health and safety standards, and resolving customer complaints and inquiries. I have a strong background in administration, phone etiquette, and Microsoft Office, as well as intermediate knowledge of QuickBooks. I am fluent in English and Malayalam. I am eager to learn new skills and take on new challenges in Administrative roles in the customer service and human resources field.