- Requirement gathering on sales cloud, service cloud projects- Collaborating with clients and internal teams- Working on sprint planning and project management

• Managed user permissions, profiles, and roles, ensuring data security and confidentiality in compliance with company policies and regulations.• Gathered and documented business requirements from stakeholders and translated them into technical specifications in JIRA for Salesforce implementations.• Worked on various sales cloud ,service cloud project implementations and implemented automations and features like Territory Management.• Designed and implemented scalable Salesforce solutions, including custom workflows, validation rules, and reports, to streamline sales and service processes.• Led the CPQ (Configure, Price, Quote) build, including product configuration, pricing rules, and quote template customization to enable accurate quoting and streamlined sales processes.

• Managed Data Migration of salesforce.• Managed the day-to-day administration of Salesforce Sales Cloud and Service Cloud, including user management, data integrity, and security.• Created and maintained custom objects, fields, formulas, workflows, and process automation to optimize sales and service operations.• Conducted regular data analysis and generated reports and dashboards to provide insights and support data-driven decision-making.

• Applied ML algorithms in python on IoT devices data set & evaluated patterns• Used Digital Signal Process Algorithms in python for IoT devices and evaluated malfunctioning• Used Python program for Raspberry Pi devices• Collected data set, analyzed the data, applied ML algorithm to get device performance• Worked on OpenCV and image processing