I am an inside sales specialist at TDCX for (LinkedIn), a leading outsourcing company that provides customer experience solutions to various industries. A diverse skillset in sales and banking, acquired from my previous roles as a senior customer service analyst at Fundbox and a KYC analyst.In my previous role, I sell financial products and services to B2B clients and customers, and resolve any queries related to their accounts, using my extensive experience in loans, mortgages, AML/KYC, and credit card services. I am a strategic thinker and problem-solver, always prioritizing the needs of customers while maintaining strict adherence to regulatory requirements. I am proud to have developed an automation tool that significantly reduced FTE count and streamlined processing, demonstrating my commitment to innovation and continuous improvement. Looking forward, I am excited to leverage my skills and experience to make a meaningful contribution to a dynamic organization that values excellence, collaboration, and customer satisfaction.