Prajith R Email & Phone Number
Who is Prajith R? Overview
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Prajith R is listed as Account Manager at Katha - Sharing Stories, Scaling Impact, a with 29 employees, based in Tirur, Kerala, India. AeroLeads shows a matched LinkedIn profile for Prajith R.
Prajith R previously worked as Customer Success Manager at Torry Harris Integration Solutions and Technical Sales Specialist at Bobcares. Prajith R holds Bca, Computer Application & It, First Class from Rabindranath Tagore University.
Email format at Katha - Sharing Stories, Scaling Impact
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About Prajith R
I am a Senior IT Helpdesk AssociateHighly responsible, and creative, with initiative and punctuality.I responsibly assume the challenges and goals that the organization assigns me, adaptability to change, staff management, ability to work in a team, ability to work under high pressure, and to solve problems efficiently and achieve productivity goals set by the company and my work group. I have 10+ years of experience as a Senior Tech Support.Strengths and Abilities: I have good problem-solving, analytical, and technical skills.Prefer to work in a detailed, systematic, organized manner with maximum resource utilization.Eager to learn new technology and interested in creatively providing efficient services for clients.I am a visual thinker, analyst, predictor, multitasker, and tech-savvy.I like to see things/solve problems from a different perspective and their outcomes in order to achieve the best results. I prefer to do Smart & Quality work to give the best output to the client.My hobbies are reading & watching news, motivational stuff, learning new technology, and improving my skills.
Prajith R's current company
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Prajith R work experience
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Customer Success Manager
Current
Technical Sales Specialist
CurrentWith a proven track record of success in sales, I consistently acquire an average of 6 new customers per month while fostering the growth of existing client accounts through strategic upselling and cross-selling techniques. My dedication to building and nurturing strong client relationships has resulted in an impressive 95% customer retention rate.Thriving on challenges, I excel in implementing targeted sales and pricing strategies throughout the sales cycle, from prospecting leads to closing deals, consistently exceeding annual sales targets by 15%. My collaborative approach extends beyond sales, as I work closely with cross-functional technical and operational teams to ensure seamless delivery and client satisfaction.Leveraging advanced CRM software, I meticulously track sales progression, analyze past trends, and formulate innovative sales strategies to drive continued success. Committed to continuous improvement, I actively seek opportunities to refine and enhance my sales techniques, ensuring optimal performance and results in every endeavor.With a passion for driving business growth and delivering exceptional customer experiences, I eagerly anticipate new opportunities to contribute to the success of dynamic sales teams and exceed expectations in the ever-evolving sales landscape
Senior Technical Support Specialist
• To assist and guide overall troubleshooting for all Dell laptops, desktops, and AIO systems and dispatching the parts through SFDC and DA tools• Chat technical support through Sprinklr• Technical documentation in SFDC (SalesForceDynamic Chatter)• Creating the dispatches (Parts) for the Dell clients.• Conducting remote troubleshooting for the clients (Dell Remote Assist)
Senior Associate It Helpdesk
• Providing Technical support for the US customers through the chat.• Email configuration (Outlook, Live Mail and Mac mail)• Wired and Wireless printer/scanner configuration (Troubleshooting)• Virus removal (Trojan, FBI, Rootkit and all other types)• Browser issues (Both native and third party)• PC Tune up and synchronization of computers with Wi-Fi devices etc.• Installation and configuration of security software’s• Operating System issues (All kind of issues related to Operating systems)• Hardware driver installation and configuration• MAC mail configuration and MAC operating system support (All issues)• Acts as support for other agents and managing queue and report presentation• Takes role of Active subject Expert when needed including floor supervision
Prajith R education
Bca, Computer Application & It, First Class
Plus Two, Science, First Class
10Th, Distinction
Frequently asked questions about Prajith R
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What company does Prajith R work for?
Prajith R works for Katha - Sharing Stories, Scaling Impact.
What is Prajith R's role at Katha - Sharing Stories, Scaling Impact?
Prajith R is listed as Account Manager at Katha - Sharing Stories, Scaling Impact.
Where is Prajith R based?
Prajith R is based in Tirur, Kerala, India while working with Katha - Sharing Stories, Scaling Impact.
What companies has Prajith R worked for?
Prajith R has worked for Katha - Sharing Stories, Scaling Impact, Torry Harris Integration Solutions, Bobcares, Blitzpath Innovations, and Sutherland.
How can I contact Prajith R?
You can use AeroLeads to view verified contact signals for Prajith R at Katha - Sharing Stories, Scaling Impact, including work email, phone, and LinkedIn data when available.
What schools did Prajith R attend?
Prajith R holds Bca, Computer Application & It, First Class from Rabindranath Tagore University.
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