Prajwal Kumar Email & Phone Number

Hyderabad, Telangana, India

Provide efficient and courteous solutions to customers via phone, email, and chat.•Resolve complex customer issues with a keen attention to detail and urgency.•Communicate effectively in English, Telugu, and Hindi to assist a diverse customer base.•Collaborate with internal teams to escalate and resolve challenging customer queries.•Maintain accurate records of interactions and transactions.•Learn data analysis, team management, and other skills to move to the next levels in the organization.

Hyderabad, Telangana, India

•Assist in day-to-day operations, including scheduling and monitoring service requests.•Negotiated contracts and closed sales with new and existing clients.•Identify and onboard great service professionals across categories•Coordinate with service professionals for timely and efficient service delivery.•Help analyze operational data to identify areas for improvement and implement corrective actions.•Support the development and implementation of operational strategies.

Bengaluru, Karnataka, India

Working in BigHaat as an Agronomy Intern attending farmer’s queries in Crop Doctor and Kisan Vedika.•Where all the integrated aspects provided data for the customers (Farmers) from pre-harvest to post-harvest•Updating Data in the backend•Suggesting the products to the farmers for the improvement of crop•health and implement the control measures from the backend•Participated in presentations related to projects to gain knowledge