Business Analyst
Jaipur, Rajasthan, India
• Overseeing a team of 6 members, including 4 manual testers, 1 automation tester, and a technical analyst. • Proficient in “requirement gathering” and documentation, ensuring 100% accuracy in aligning client needs with project deliverables. • Manage bug tracking and resolution with vendors, achieving a 95% bug resolution rate, showcasing “vendor management” skills. • Skilled in creating comprehensive Business Requirement Documents (BRDs) and User Stories, maintaining a 98% satisfaction rate among stakeholders, demonstrating strong “documentation” and “communication” abilities. • Coordinate with the Core Banking System (CBS), ESB and other teams for seamless system integration, reducing errors by 90% and exhibiting “cross-functional collaboration”. • Ensure timely delivery of Functional Specification Documents (FSDs) from vendors, meeting project deadlines 100% of the time, reflecting “time management” and “negotiation” skills. • Utilized SQL for data analysis, leading to a 20% improvement in data-driven decision-making processes. Leveraged Google Analytics for product performance tracking and Figma for design prototyping, enhancing product usability.• Conduct thorough reviews of FSDs, ensuring completeness and accuracy, with a 99% error-free implementation rate, showcasing “attention to detail” and “quality assurance” capabilities. • Guide developers on Change Requests (CRs), ensuring 95% accuracy in implementation and alignment with project needs through clear communication and documentation. • Developing and maintaining business rules and masters, ensuring 100% data integrity, underscoring “data management” proficiency. • Conduct standup calls with the team to discuss project progress, address challenges, and ensure alignment on tasks.