• Optimized application management, generating business of 4000+ crores, by orchestrating digital processes via a team of 3Product Managers & 10 developers ( 6 web & 4 mobile app)• Spearheaded digital transformation initiatives for UW & Operations , resulting in 60% increase in policy issuance efficiency• Scoped and developed the industry's first push sales features for agents and health planners, resulting in a 5% increase inquarterly revenue and an improvement in sourcing from 8% to 20% over six months via the agent platform (Faveo)• Led the strategic planning and development of an innovative agent/banca app with enhanced UI/UX. Focused on increaseduser engagement through data-driven design and personalised recommendations, Reduced business lead time by 66%• Implemented direct debit & enach mandate with banks for policy issuance, conceptualized Lead generation with banks• Designed data driven Managerial reports on EE call performance, facilitated informed decision making on EE training needs• Scoped and executed whatsapp chat bot. Improved serviceability, reduced the response time to under 3 min from 1 hour• Integrated SSO based lending platform which resulted increased business of 70 crores per year• API integration for over 100 brokers,banking partners & web aggregators, achieving 100% digitization of client servicing• Conducted market surveys, competitive analysis, and led the development of 7 new APIs to enhance product offerings• Application of Agile methodologies in Product Development. Release cycle reduced by 20%• Partnership & Integration with HRIS providers for group business positioning HRIS & insurance as a bundled product• Collaborated on services migration to cloud. Reduced data reporting time from T-1 day to 4 hours

• Project planning, implementation, execution, and review of 3 Equine Welfare Projects (EWP) with annual budget of INR 30 lakh in 3 districts of Uttar Pradesh with 95% project completion rate & strict adherence to budget constraint• Designing Livelihood intervention (Business) plan for 150 SHG and 7 Associations impacting 2000 families.• Liaison with stakeholders (Bank managers, NRLM officers) to support & strengthen EWP.• Creating mid – year and annual budget plans (each EWP), managing 3 individual teams of district managers.

• Comprehensive study of loan behavior of 5500 MFI members in North India by analyzing the products mix of 5 major MFIs and banks, how the products (preferably loan) impact customer retention.• Conducted telephonic surveys of all Customer Relationship Employees in Bihar, identified processes which impacted their operational efficiency and suggested training to improve efficiency which was implemented by the organization on trial basis.

The project involved analyzing the edible oil sector and its future prospects in India. • Do a comparative analysis of major players in the edible oil Industry. This involved undertaking financial analysis of the organization and looking at the future prospects.• 10 year trend analysis of domestic and international oil seed production of various edible oils.• Data driven analysis of shortcomings in the domestic oil seed industry and how domestic production can be increased, so as to reduce the imports.• Impact of COVID-19 on the edible oil industry.

• Collaborated on the development of a scalable Aon Choice Canada benefits platform. Performed end to end clientimplementation of 25+ partners in 3 years. Automated processed resulting in reduced delivery time by 50%• Drove transition Management of daily BAU activities to Mexico support team in a span of 5 months•Stakeholder Management with Business, Client HR, Tech & Insurance firms with 100% retention rate

• Facilitated skill development in English language, by providing right environment to students above 14 years.• Mentored 70 students over a period of 9 months, with a passing rate of 92.00%.• Initiated new practices which were later implemented across all the 117 centers.• Conducted student mobilization campaign across various centers, for student outreach and promotion.