Prakash Krishnan

Prakash Krishnan Email and Phone Number

Building high performance teams | Technology enthusiast | Solution focused mindset | Realist @ LSEG (London Stock Exchange Group)
london, england, united kingdom
Prakash Krishnan's Location
Mumbai, Maharashtra, India, India
Prakash Krishnan's Contact Details

Prakash Krishnan work email

Prakash Krishnan personal email

n/a
About Prakash Krishnan

Versatile IT professional with 25 years of experience across BFSI, Telecom & ITES sectorsAdept client solution provider with a successful track record of serving clients across Asia, EMEA & AmericasLed key strategic projects, large customer experience programs that has resulted in customer retention & increased business revenue

Prakash Krishnan's Current Company Details
LSEG (London Stock Exchange Group)

Lseg (London Stock Exchange Group)

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Building high performance teams | Technology enthusiast | Solution focused mindset | Realist
london, england, united kingdom
Website:
lseg.com
Employees:
6157
Prakash Krishnan Work Experience Details
  • Lseg (London Stock Exchange Group)
    Global Head - Sales Success Management
    Lseg (London Stock Exchange Group) May 2022 - Present
    Mumbai, Maharashtra, India
    Build & lead a global capability of customer relationship management for the FX business.Ensure revenue protection & growth by delivering enhanced customer experience.Identify and investigate opportunities in collaboration with the customer account team and build deeper insights to aid the sales process.
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  • Dxc Technology
    Account Delivery Manager
    Dxc Technology Nov 2021 - May 2022
    Mumbai, Maharashtra, India
    Build & strengthen client relationship from a service management perspective & ensure client revenue protection.Identify opportunities for revenue growth.Drive critical projects & programs in coordination with multiple service teams to achieve delivery goals defined by the customer.
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  • Cerillion Technologies
    Customer Service Group Lead
    Cerillion Technologies Jun 2021 - Oct 2021
    Pune, Maharashtra, India
    Manage customer relationship as the SPOC for product support & escalations.Develop & lead customer support management processes.
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  • Refinitiv (Formerly Thomson Reuters)
    Commercial Manager, South Asia (Lead - Enterprise Network Technology Sourcing)
    Refinitiv (Formerly Thomson Reuters) Apr 2016 - Dec 2019
    Mumbai Area, India
    Led the optimization of the client network infrastructure by setting up e-RFP & e-Auction bid management processDelivered annual cost savings by conducting periodic internal audits, review of supplier payment terms & legal contracts. This directly contributed to the bottom-line growth of the organization
  • Refinitiv (Formerly Thomson Reuters)
    Manager - Technical Account Management, South Asia
    Refinitiv (Formerly Thomson Reuters) Jan 2011 - Apr 2016
    Mumbai Area, India
    Spearheaded multiple global programs for product & platform upgrades from a technology perspective which resulted in enhanced customer experienceFacilitated the transition of client-end technical service’s partner, with a new cost model, under the Global Vendor Optimization programResponsible for setting up the Managed Services infrastructure & supporting Enterprise Solution sales team to sign up new customers & up-sell to existing customersManaged & mentored team & developed robust account allocation structure to ensure effective customer service delivery
  • Refinitiv (Formerly Thomson Reuters)
    Manager - Client Site Services, South Asia
    Refinitiv (Formerly Thomson Reuters) Aug 2005 - Dec 2010
    Mumbai Area, India
    Played a key role in standardizing the in-region technical order management system & processes, which improved the efficiency of order fulfillment & enabled building up of a centralized inventory management systemResponsible for contract renewal of client-end technical services across multiple suppliers in South Asia, leading to lower client support operations cost
  • Icici Onesource
    Manager - Technology Solutions
    Icici Onesource Mar 2004 - Jul 2005
    Mumbai Area, India
    Successfully designed & implemented technical solutions in collaboration with internal & external teams, to facilitate business process offshoring for global customers.

Prakash Krishnan Education Details

  • Vivekanand Education Society'S Polytechnic
    Vivekanand Education Society'S Polytechnic
    Electronics And Telecommunications Engineering

Frequently Asked Questions about Prakash Krishnan

What company does Prakash Krishnan work for?

Prakash Krishnan works for Lseg (London Stock Exchange Group)

What is Prakash Krishnan's role at the current company?

Prakash Krishnan's current role is Building high performance teams | Technology enthusiast | Solution focused mindset | Realist.

What is Prakash Krishnan's email address?

Prakash Krishnan's email address is pr****@****seg.com

What schools did Prakash Krishnan attend?

Prakash Krishnan attended Vivekanand Education Society's Polytechnic.

Who are Prakash Krishnan's colleagues?

Prakash Krishnan's colleagues are Nipuna Shantha, Vanessa Gregory, Akash Batra, Amruta Akkimardi, Manat Kinra, Sivananda Reddy Singarapu, Anand Shresty.

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