It Support Executive
Current• Providing technical support to Omni channel related to Retail & E-Commerce orders, wallet payments etc. • Creation and Updating of Product Master Data in the in-house software.• Preparing monthly sales and sales return report for GST.• Analyzing the inventory on daily basis. Preparation of weekly, monthly inventory reports for digital marketing team.• Reviewing order details such as shipping information and payment details to ensure timely delivery of goods with accuracy.• Co-ordination with digital marketing team and performing the correction of banners in Woodland & A Skating Monk website.• Co-coordinating with the relevant teams to ensure all the issues are being resolved in their orders.• Co-coordinating with merchandisers to expand product categories according to their need to make sure correct information & pricing are reflecting in all the websites.• Review catalog proofs to ensure accuracy of SKU information and appropriate representation of key-items.• Determine the positioning of a product category to maximize visibility.