Highly motivated and professional IT System Engineer with over 4 years of experience in providing high-level support to senior executives and R&D infrastructure within the semiconductor industry. I excel in communicating effectively with both internal and external R&D engineers, ensuring seamless operations and project success.My expertise spans across offering technical support in production environments and R&D design, enhancing system performance, and troubleshooting complex IT issues. I am adept at working independently as well as collaboratively within a team, leveraging exceptional communication and interpersonal skills to drive results.With a solid background in IT infrastructure management, I am committed to delivering reliable and efficient solutions that meet the evolving needs of the industry. My proactive approach and dedication to excellence make me a valuable asset in any high-performing team
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System EngineerEndivite TechnologiesNoida, Up, In -
It System EngineerEndivite Technologies Apr 2023 - PresentNoida, Uttar Pradesh, IndiaWorking on the Client Side: NXP Semiconductors, NoidaI work in the R&D IT department, providing IT support to all R&D engineers across the APAC, EMEA, and AMAC regions.Responsibilities:Provide support remotely using Microsoft Teams, ZOOM, WebEx, Skype, and BeyondTrust Remote Software.Offer 1.5 lines of support on both Windows and Linux environments to all R&D users in the APAC, EMEA, and AMAC regions using the ServiceNow ticketing tool.Provide 1.5 lines of network support to R&D engineers in the APAC, EMEA, and AMAC regions, addressing VPN-related issues, network or internet issues, proxy-related issues, and IP-related issues.Monitor customer feedback to identify areas for improvement and make recommendations to management.Support Office 365, Office 2019, and Office 2016 (Outlook, OneDrive, SharePoint).Provide Active Directory support (password reset, account lockout issues, user ID creation).Offer support for VDI issues, including Citrix and VMware.EOD -
System EngineerComputech Solutions Jan 2021 - Apr 2023Pune, Maharashtra, India -
Internship TraineeWabco Dec 2019 - Dec 2020Jamshedpur, Jharkhand, India
Frequently Asked Questions about Prakash Kumar Sah
What company does Prakash Kumar Sah work for?
Prakash Kumar Sah works for Endivite Technologies
What is Prakash Kumar Sah's role at the current company?
Prakash Kumar Sah's current role is System Engineer.
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Prakash kumar Sah
B.Tech - It'24 || C++ || Java || Sql || Android || Aws || Html5 || Css3 || Javascript || ReactjsHooghly -
Prakash Kumar Sah
Steno At Lea Group | Efficiently Managing Mail Distribution And Database MaintenanceBharuch -
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