• Daily order fulfilment check and attempt FF over 99% Ratio• Handling mid mile logistics-utilization of the vehicle according to load• Manpower Handling - Handle more then 100+ manpower, Check efficiency and increaseProductivity with the training• Inventory management, Assets management

• Manage Dispatch B2B & B2C Orders, Preparing Report of OOS and OFD• Delivery Partner Management, Onboarding & Relationship Management• Working with Forecasting team for preparing STN Plan and schedule line haul vehicle for Surat & Baroda• Managing Warehouse analysis Product & Pilferage Issue and PSDE Control (Pilferage, Shrinkage, Damage, & Expire)• Prepare & Reduce Costing of the Warehouse & Logistics• Manage Warehouse like Following FIFO, Proper Inward, Stacking, RTV, Inventory Mismatch, Quality Control• Labour Management, Labour Onboarding & Relationship management with 3rd party off roll vendor• Responsible for day-to-day work on time and delivery planning in D+1 model.• Preparing route plan of Ahmedabad for order processing. And fleet planning as per orders.

● Responsible for owning complete transport services end to end - Buying, vendor management, driver management, Planning & deployment and tracking for middle mile and last mile services● Responsible executing day to day operations, partnering with transport providers, working collaboratively with procurement and adding value to each market in the region. ● Working with project team for loss control Project in 3 City (Ahmadabad ,Delhi, Mumbai) ● Responsible for overall Inventory loss control and transportation for FM To LM

● Work with fleet owner and sales company product● Create supply chain for company Product● Work with Driver cum owner for company supply chain.

● Worked closely with CRM team to ensure that over 40% of booking done per day is from repeat customer.● Responsible for Customer Service and single point of contact for all key customers ● Worked to acquire vendors (supply) for company and increased the Supply Base to over 1000+ Transporters/Driver Cum Owners (DCO)● Daily Base new Attachment of Driver cum owners And vendors App Download ● Led the Team and worked closely with Top Management of company from ground zero including Call Center, Supply and Dispatch.● Responsible for Daily Reporting of my team to Top Management

● Inbound & Out bound operation and Pickup & Drop. Responsible for all the operational activities● Hassle free dispatch of cabs within given time of bookings● Over 500+ dispatch in a day with no cancellation.● Achieved 100 percent customer satisfaction over my dispatch to client booking● Co-ordination with customer team to give better customer experience to cab dispatch● Creating strategies to have best driver satisfaction● Managing daily report sheet of booking dispatch

● Handling driver calls to dispatch cab to customer and co-ordinate with customer support team● Handling daily 500+ calls of customer and driver● Managing customer delight and serving my repeat customer for better customer experience.● Responsible for Daily Reporting to Top Management