Responsibilities• Closes renewals and upsell opportunities for assigned geography and/or for leads assigned as part of a pooled resource group.• Identifies the best virtual channel for engagement with customers.• Validates customer needs, shapes product plans, and drives deals to close.• Supports in developing and executing territory growth strategies.• Possesses core knowledge across products within the subsegment, and engages Sales Specialists where deep product expertise is required to drive to close.• Understands specific customer archetypes and needs which are most prevalent within the subsegment and territory.• Handles all escalations from Digital Chat Assist.• Focuses on driving retention and achieving renewal targets by engaging existing customers during the renewal window.• Uses an automated and insight-driven Salesforce workflow to progress deals.• Nurture opportunities and move more renewals outside the ‘digital first’ selling scenarios to close for:o Existing ‘non-named’ account renewalso Existing ‘non-named’ incremental sales (upsell)

VALUELABS INC. ( CMMI Dev. L5 + HIPAA + ISO 9001 (QMS) + ISO 27001 (ISM) + SSAE16 ) Company. About ValueLabsValueLabs is a global technology company focused on Product Development, Data Technology and Digital services. Powered by The Digital Flywheel™, we provide end-to-end solutions in the fields of Customer Experience, Data & Analytics, Product Development and Automation. Over the last 24 years, we have expanded to 31 locations, 6000+ associates and 200+ clients worldwide. Our focus on employees and clients have resulted in industry-leading Net Promoter Scores (NPS) of over 60 and 80 respectively.

Product Demonstration "GMM" to the prospect.Market Analysis & Research (secondary research) Prospect and company profiling across industries based on revenue, employee strength, vertical, etc.Service offerings - consumer research, market sizing and forecasts, competitor analysis, financial analysis, company information, identifying market opportunities, etc.

Team Management, MIS reporting, Business Analysis, Requirement Analysis, Quality Management, Change and Release Management, Implement and analyze data to create daily, weekly, monthly, and quarterly reports Quality Analysis & Assurance Risk Analysis Strategic Process Implementation Delivering online assessment projects Managing relationship with Client and Partners, Audit of the operations work for assessment project Handling project as SPOC & Team Leader, Developing